Post by art123 » Wed Feb 17, 2016 10:12 pm

Hi,

My order numbers don't appear to count normally, e.g. Order #1, #2, #3, #4, #5 etc.

Instead, although they appear in ascending order, there are numbers missing, e.g. Order #1, #3, #5, #8, #12 etc.

Why is this happening? And can it be fixed?

Thanks

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Post by Randem » Thu Feb 18, 2016 11:00 am

Hi art123,

Order numbers can change when an order is cancelled, voided, deleted etc... Which could lead to missing numbers.

Check your order table for contents.

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Post by EvolveWebHosting » Thu Feb 18, 2016 11:22 am

You can go to orders and select order status 'missing orders' to see the missing ID's. They are abandoned carts.

If you want to stop this from happening, you'll want this free mod from Qphoria:

http://forum.opencart.com/viewtopic.php?t=9192

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