Post by alohaspreads » Mon Nov 02, 2015 6:37 am

Hi,

I am running OC version 2.0.2.0. Recently, my client started having a problem when attempting to upload new banner images via Image Manager. The Image Manager itself no longer shows the thumbnails and directories when clicked, see below:

Image

Then, when I attempt to upload an image, I get an error that reads "Warning: Directory does not exist!"

Image

All of the images that are currently on the website still show up and are in their respective directories; we just can't upload new ones. I checked the config.php settings and verified that my "https" urls were updated. I renamed and refreshed the "image/cache" folder. I will note that my client uploaded a banner image that was way larger than the original banner dimensions before we started having problems - could this have anything to do with it?

Any other ideas? Does anyone know what directory the uploaded images are supposed to go to?
Thanks!

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Post by TAC » Thu Nov 05, 2015 12:33 am

I am having the same problem, though only I have been uploading images not a client.

I also uploaded the images via ftp but still no luck.

The problem is new since I last signed into the site :(

Version 2.0.3.1

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Post by viethemes » Thu Nov 05, 2015 9:32 pm

You can try to set permission 777 for folder image/catalog and check the problem again.

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Post by alohaspreads » Fri Nov 06, 2015 1:37 am

Thanks, I gave it a shot; still no luck though.

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Post by nviba » Wed Dec 02, 2015 11:39 pm

Hi we are having the same issues did anybody solve this problem?

Thanks

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Post by OpenTeam » Thu Dec 03, 2015 1:54 am

Hello,

Anyone wishing a further investigation for the problem can inbox us with the ftp details and the shop URL to have a look at the physical files.

Best Regards,
OpenTeam

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Post by nviba » Thu Dec 10, 2015 6:13 am

We resolved this issue. There was a typo in the config file!!!

Inside the admin/config.php,
Make sure the following line points to the right directory:

define('DIR_IMAGE', '/home/[account_name]/public_html/path/to/your/opencart/image/');

Hope this helps...

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Post by domostore.ventas » Tue Sep 27, 2016 12:41 am

Hi, please help meee,
i did all i can ,
io have already cheked the path
define('DIR_IMAGE', '/home2/domosto1/public_html/image/');
but also when i open the image manager, it does't show anything , also i can't create a file or delete . anithing
please help meeee
i also changed the permission to 777 to file "home2/domosto1/plublic_html/image"
please help meee


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Post by aqib123 » Tue Mar 12, 2019 9:58 pm

Cannot upload images - warning directory does not exist
How to fix error

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