Post by atcheaven » Thu Jun 17, 2021 11:17 am

Hi All

Not sure if this is an opencart problem of Journal theme but figured I would ask.
I have been sending customers partial refunds of shipping costs as my carts calculates shipping as a percentage of invoice total.

Have noticed all the stock on the invoice has been added back to the site. This is causing me problems as the extra stock does not exist.
Appreciate any ideas on this

Thanks

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Post by thekrotek » Thu Jun 17, 2021 2:04 pm

How exactly do you issue a refund? Which payment method?

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Post by paulfeakins » Thu Jun 17, 2021 6:51 pm

atcheaven wrote:
Thu Jun 17, 2021 11:17 am
Have noticed all the stock on the invoice has been added back to the site. This is causing me problems as the extra stock does not exist.
Appreciate any ideas on this
A few options:

1. Adjust the stock manually after you do this.
2. Look for an extension to handle this.
3. Pay a developer such as ourselves to make a custom change for this.

For quick, professional OpenCart support please email info@antropy.co.uk


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