Post by howardal » Thu Jul 05, 2012 5:29 am

Hi,

I am building my first store, installed version 1.5.3.1.
After installing I cannot see the products image in the store front or on the product page in admin. I am seeing a thumbnail image in a white box that has a clickable link.

These are the permissions I have set up for the following folders and files:

image folder 777
image cache 777
image data 777
image flags 777
image templates 777
image - no_image 664
config.php 777
index.php 664
admin folder 775

My host is 123-reg.co.uk

I would like to get my store up and running by Sunday but I am stuck here.

Regards,
Howardal

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Post by howardal » Thu Jul 05, 2012 4:22 pm

The website url is - howals.co.uk

As you will notice I have already started to do basic work on the website, then I logged into the demo on opencart website for reference only then I realised that the default sample product images where not displaying.

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Post by MarketInSG » Thu Jul 05, 2012 5:30 pm

You are having error issue. I have seen this somewhere before. Did you install some module?


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Post by howardal » Thu Jul 05, 2012 6:04 pm

No I did not install any module, I did install Royal Mail Shipping extension, but I did not see any images when I installed opencart.

I did not pay attention to it then because I did not realise this was a problem until I looked at the opencart demo.

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Post by MarketInSG » Thu Jul 05, 2012 6:08 pm

Try removing everything and do a clean installation? It's an issue with your files permission if i'm not wrong. Also, I have met with issues with corrupted files causing this too. But all in all, give it a try or hire someone to fix it for you :)


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Post by howardal » Thu Jul 05, 2012 6:18 pm

I will remove everything and do a clean install, will update you about the results.

thanks,
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Post by howardal » Fri Jul 06, 2012 1:23 am

I removed everything and a clean install and it is the same.

I need help as you suggested, can I contact you at your company website to work out how your company can help me.

regards,
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Post by Rabbitdigital » Mon Aug 13, 2012 10:33 pm

Hi guys, would you mind sharing your solution to this problem please?

After installing Opencart 1.5.3.1 on 123-Reg no images were visible on the Front end or the Admin of the site!
I know 123-Reg are rubbish but my client had already chosen them so I had no choice :-[

Thanks in advance
Warren

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Post by Rabbitdigital » Tue Aug 14, 2012 2:57 pm

MarketInSG wrote:link to your website? I fixed it for the guy already :)
Thanks for your reply, here's the links : http://www.whitestarwholesale.co.uk/

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Post by MarketInSG » Tue Aug 14, 2012 5:08 pm

Can't get to your website. But I will generally say the problem is with the permission


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Post by Rabbitdigital » Wed Aug 29, 2012 12:00 am

After I installed a fresh new copy of Opencart 1.5.4 on a 123 Reg server there were no images displayed in the admin area or the shop front.

I had to set the permissions to 755 for :
image/cache/data/demo
image/data/demo
and all new folders inside the image folder!

For some bizarre reason 123 Reg defaults to 644 on new folders and I don't know how to change this so I have to set the permissions each time I create a new folder :crazy:

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