Post by discount » Wed Oct 26, 2011 3:33 am

Can you please help telling me what to do? Yesterday all day I couldn't log in to my admin and my hosting services told me to contact my web programer and ask to optimise my admin script because it ws taking a lot of resources Im using version 1.5.1 Today I log in fine but Im afraid because they said I need it tooptimise because is their rules and I dont want to loose my files. I did not have my web publish yet because of this.Thanks

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Post by JAY6390 » Wed Oct 26, 2011 8:23 pm

Put simply, if this is happening you need a better host. Open Cart is very light weight. Your hosting must be really bad

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Post by discount » Thu Oct 27, 2011 1:05 pm

I just change with that company now everything is fine I have a nother question I did upgrade my opencart to the current version but I dont know if went thru I went to www.yourstore.com/shop/install and I got this error
Not Found

The requested URL /shop/install was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request


But I did log in in my Admin very well Can you tell me if the step of go to www.yourstore.com/shop/install has to be done

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Post by JAY6390 » Thu Oct 27, 2011 6:41 pm

Did you actually change the value of yourstore.com to your actual domain instead?

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Post by discount » Mon Oct 31, 2011 2:35 am

I did change(renew) the same domain and hosting services with another company

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Post by discount » Tue Nov 01, 2011 12:47 pm

this is what I got frommy hosting services :(

Please note this is a shared hosting environment and it has restrictions in mysql/php settings. Functionality of a well configured site and other services will be normal. When ever site or part of the site is trying to use more cpu or mysql, service will fail. Here I believe your complete account is crossing the limit 10% cpu or simply mysql queries crossing mysql limit. You have to optimize the script and we cannot alter server wide settings for you.

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Post by jmasril » Tue Aug 21, 2012 10:46 am

hi, i just have this error in the ipage hosting server, and they said that we must optimize the database, and that everywhere is going to be the same, its that true? and how can i solve this cause the customers are calling me that they cant acces the web page.

please some guide or advice.


Notice: Error: User 'pncRhrwpBsR' has exceeded the 'max_questions' resource (current value: 75000)
Error No: 1226
SELECT * FROM opn_setting WHERE store_id = '0' in /hermes/bosweb26d/b841/ipg.mybabyfirstmx/dvdencasa/store/system/database/mysql.php on line 49

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Post by rph » Tue Aug 21, 2012 12:15 pm

jmasril wrote:hi, i just have this error in the ipage hosting server, and they said that we must optimize the database, and that everywhere is going to be the same, its that true?
Unless you have a very large store with hundreds of categories and thousands of products, no probably not. Cheapo hosts like to blame website scripts when they're really providing substandard resources. If you're only paying a couple dollars a month for hosting you're likely at a cheapo host who isn't going to care about making sure your website has the resources to stay up. They're interested in cramming as many websites on a server as they can so they can make some money.

-Ryan


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Post by jmasril » Tue Aug 21, 2012 12:24 pm

thank you ryan for your answer.

at ipage i paid like 3usd per month, suposslly with no restrictions when i get it. now i was thinking to move to hostgator at the baby plan, for almost 8 per month. they said that if i will not use more than 25% of the cpu, everything is going to be very good with no problems.
my store have like 10 categories and like 9000 products, and almost 5000 products has 6 options (size and price).
what do you recomend me to do?

thanks in advance one more time

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Post by rph » Wed Aug 22, 2012 10:32 am

It depends on your business. VPS hosting is very cheap these days. If you're online revenue is an important part of your business - if it would really hurt you if it disappeared tomorrow - then I'd say spending $50 a month on a managed VPS plan is nothing. With the amount of products you have the dedicated resources would definitely benefit you.

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