Post by dymo310 » Tue May 03, 2011 3:43 am

:o

Version: OpenCart v1.4.9.4
Install type: Clean Install

I ran into a problem during installation after following the install instructions to the letter. The message i get after a few steps into the installation are:
Forbidden
You don't have permission to access /test5/install/index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
--------------------------------------------------------------------------------
Apache Server at maskinleie.com Port 80
Like I said, i have followed the install instructions to the letter, CHMOD'ing the following folders & files with 0777;

chmod 0755 or 0777 image/
chmod 0755 or 0777 image/cache/
chmod 0755 or 0777 image/data/
chmod 0755 or 0777 system/cache/
chmod 0755 or 0777 system/logs/
chmod 0755 or 0777 download/
chmod 0755 or 0777 config.php
chmod 0755 or 0777 admin/config.php

If I'm missing something, I would appreciate if anyone could help me out and point me in the right direction.


Thx

???

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Post by SapporoGuy » Tue May 03, 2011 5:30 am

Check the permissions on the install directory.

Could be that your server is setting your permissions as lock down rather than 755/777
Another possibility could be that you don't own the files (chown vs chmod) which again is a hosting issue.

Stange that you got that error ...

Just for fun, is there a ending return (new line) in the file or another file type issue like windows/unix line returns, also you might want to check the file type -- I was having grief with utf8-bom vs no-bom issues on multiple files.

cheers!

930sc ... because it is fun!


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Post by hillfingerr » Mon May 26, 2014 8:28 pm

Hello,

I encounter the exact same problem. Can you please tell me how you solved it? Or can someone else please help me with this?

I have tried setting full permission for all file and folders as well as 755 and 775 but with no success.

When I click continue on step 3 of the opencart instalation I get the message:

"Forbidden

You don't have permission to access /install/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."

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Mon May 26, 2014 8:22 pm

Post by Pat251 » Fri Jul 04, 2014 8:27 pm

Hi, I have the same problem. Did anyone solved it?

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