Royal Mail International Tracked & Signed
Posted: Thu May 04, 2017 7:01 pm
Hi,
We currently have the Royal Mail shipping module set up on our website. For International orders, we have 'International Tracked & Signed' and 'International Tracked' enabled. These options are working fine for European countries, but World Zone 1 / World Zone 2 countries (e.g. China) aren't given any shipping options. They all have the same weight & price settings.
If I enable 'International Standard' or 'International Economy', then these both work fine for the WZ1 / WZ2 countries, but we need to offer customers some shipping security. Is there a way I can get the Tracked options working for these countries too?
Thanks for any help.
We currently have the Royal Mail shipping module set up on our website. For International orders, we have 'International Tracked & Signed' and 'International Tracked' enabled. These options are working fine for European countries, but World Zone 1 / World Zone 2 countries (e.g. China) aren't given any shipping options. They all have the same weight & price settings.
If I enable 'International Standard' or 'International Economy', then these both work fine for the WZ1 / WZ2 countries, but we need to offer customers some shipping security. Is there a way I can get the Tracked options working for these countries too?
Thanks for any help.