[SOLVED] - Server 500 Error

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Post by radact » Thu Jan 23, 2020 2:17 pm

OC 2.3.0.2
I made a copy of the Bank Transfer module so that I can use an alternative payment method on my site which displays a link to make a Bitcoin payment. It has been working fine for over 6 months but a few days ago I started getting a Server 500 error when I enable the extension. It pops up when after you click on Continue after the Shipping page, therefore not displaying any payment options.

This is the error code that I'm getting from the server logs:

Code: Select all

Stack trace:
#0 /home/anoth305/public_html/shop/system/storage/modification/catalog/controller/checkout/payment_method.php(51): Loader->model('extension/payme...')
#1 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): ControllerCheckoutPaymentMethod->index()
#2 /home/anoth305/public_html/shop/catalog/controller/startup/router.php(25): Action->execute(Object(Registry))
#3 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): ControllerStartupRouter->index()
#4 /home/anoth305/public_html/shop/system/engine/front.php(34): Action->execute(Object(Registry))
#5 /home/anoth305/public_html/shop/system/engine/front.php(29): Front->execute(Object(Action))
#6 /home/anoth305/public_html/shop/system/framework.php(103): Front->dispat in /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php on line 59
Can anyone offer any insight as to why this has started happening or what might be causing the problem? I've tried manually removing all the files and re-uploading them, erasing the cache, refreshing the modifications, checking file permissions etc.
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Re: Server 500 Error

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Post by thekrotek » Thu Jan 23, 2020 2:23 pm

There's no actual error message in the log you posted, just a stack trace.

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Re: Server 500 Error

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Post by radact » Thu Jan 23, 2020 3:52 pm

All I get is a single popup window with Server 500 twice in it.
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Re: Server 500 Error

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Post by cedcommerceteam » Fri Jan 31, 2020 2:53 pm

radact wrote: ↑
Thu Jan 23, 2020 2:17 pm
 OC 2.3.0.2
I made a copy of the Bank Transfer module so that I can use an alternative payment method on my site which displays a link to make a Bitcoin payment. It has been working fine for over 6 months but a few days ago I started getting a Server 500 error when I enable the extension. It pops up when after you click on Continue after the Shipping page, therefore not displaying any payment options.

This is the error code that I'm getting from the server logs:

Code: Select all

Stack trace:
#0 /home/anoth305/public_html/shop/system/storage/modification/catalog/controller/checkout/payment_method.php(51): Loader->model('extension/payme...')
#1 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): ControllerCheckoutPaymentMethod->index()
#2 /home/anoth305/public_html/shop/catalog/controller/startup/router.php(25): Action->execute(Object(Registry))
#3 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): ControllerStartupRouter->index()
#4 /home/anoth305/public_html/shop/system/engine/front.php(34): Action->execute(Object(Registry))
#5 /home/anoth305/public_html/shop/system/engine/front.php(29): Front->execute(Object(Action))
#6 /home/anoth305/public_html/shop/system/framework.php(103): Front->dispat in /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php on line 59
Can anyone offer any insight as to why this has started happening or what might be causing the problem? I've tried manually removing all the files and re-uploading them, erasing the cache, refreshing the modifications, checking file permissions etc.
Hi there,

Copy Paste following code (at the top of the file) in your system > startup.php file

error_reporting(1);
ini_set('display_errors', 'On');
ini_set('display_startup_errors', 1);
error_reporting(E_ALL);

It will show the exact error/exception.

Your system log doesn't show exact issue.

Thanks & Regards!!!

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Re: Server 500 Error

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Post by radact » Fri Jan 31, 2020 6:29 pm

Thanks for that, the error code makes more sense now.
It's stopped coming up with the Error 500 message, but I still get the following errors in the log file:

Code: Select all

Stack trace:
#0 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php(24): Action->execute(Object(Registry), Array)
#1 /home/anoth305/public_html/shop/catalog/controller/checkout/confirm.php(423): Loader->controller('extension/payme...')
#2 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): ControllerCheckoutConfirm->index()
#3 /home/anoth305/public_html/shop/catalog/controller/startup/router.php(25): Action->execute(Object(Registry))
#4 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): ControllerStartupRouter->index()
#5 /home/anoth305/public_html/shop/system/engine/front.php(34): Action->execute(Object(Registry))
#6 /home/anoth305/public_html/shop/system/engine/front.ph in /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php on line 43
The payment method now appears in the payment options, but I get this error message when I click on the Confirm button. Looks like it's not adding the payment method to the v2cache. Not sure why, it was working fine until the error.

Code: Select all

Fatal error: Uncaught Error: Class 'Controllerextensionpaymentlivingroom' not found in /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php:43 Stack trace: #0 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php(24): Action->execute(Object(Registry), Array) #1 /home/anoth305/public_html/shop/catalog/controller/checkout/confirm.php(423): Loader->controller('extension/payme...') #2 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): ControllerCheckoutConfirm->index() #3 /home/anoth305/public_html/shop/catalog/controller/startup/router.php(25): Action->execute(Object(Registry)) #4 /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php(51): ControllerStartupRouter->index() #5 /home/anoth305/public_html/shop/system/engine/front.php(34): Action->execute(Object(Registry)) #6 /home/anoth305/public_html/shop/system/engine/front.ph in /home/anoth305/public_html/shop/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php on line 43
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Re: Server 500 Error

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Post by wrick0 » Fri Jan 31, 2020 6:34 pm

Are you sure this is your controller class? Controllerextensionpaymentlivingroom
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Re: Server 500 Error

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Post by radact » Fri Jan 31, 2020 7:40 pm

Yes, this is the one. I called it 'livingroom'. It's basically a copy n'paste of Direct Banking with different details.
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Re: Server 500 Error

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Post by straightlight » Sat Feb 01, 2020 1:32 am

Ensure your filename corresponds with the title name. Each capital letters from the controller name represents an underscore to the filename.

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Re: Server 500 Error

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Post by radact » Fri Feb 07, 2020 11:33 am

All sorted now.
I gave up on trying to work out why it wasn't working so I started over again. I deleted all the modified files I previously made and started over again.

Works fine now.
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