Post by greymatter.adam » Fri Mar 01, 2019 11:22 pm

OC version: 2.3.0.2

Hi,

So I'm trying to turn off what seems to be some automatic replenishment of product stock when a refund has been issued. The main payment gateways being used are Sage Server/PayPal. I'm also trying to stop the stock status from being updated. The order status can remain as refunded.

Is the above possible?

Thanks,

GM


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Post by Johnathan » Sat Mar 02, 2019 12:39 am

I think stock gets replenished when an order moves from a Processing/Complete order status (as set in System > Settings) to a non-Processing/Complete status. Because of this, I think if you make "Refunded" one of those statuses, it should prevent the stock incrementing.

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