Post by Papilon » Fri Apr 29, 2016 3:25 am

Followed the install instructions but getting error when starting the install. The forum will not let me paste the error?

PLease see




Fri Apr 29, 2016 2:52 am

Post by villagedefrance » Fri Apr 29, 2016 4:41 pm

Ok, it looks like some of your files are not at the right place ... but I'm not 100% sure.

It is an "open_basedir" restriction, that means that some of the files (../vendor/autoload.php in your case) cannot be found by the "startup.php" loader file. This obviously prevents the installation from running.

Weirdly, the path of your Opencart setup is a bit unusual:
it should be more like this:

I would suggest that you move all the OC files directly at the root of your Domain, and try installing again.

I hope this will be useful. Good luck!

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Wed Oct 13, 2010 10:35 pm
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Post by Papilon » Sat Apr 30, 2016 2:38 am


Thank you for the answer!
The path however is's standard path, and can not be changed.
The file autoload.php is not present in the upload folder from the install file from So I do not understand that error message?
The file is present in the Vendor folder, but according to the install instructions I should not upload that?

Hope someone knows what to do?





Fri Apr 29, 2016 2:52 am
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