Post by nivar » Wed Feb 24, 2016 1:56 am

All the products disappeared from the store OC.v.2.1.0.1

Today morning all the products form the store disappeared, don't know what happened. But the store is still there; I have not made any change or change setting on the store. I did not log into the admin site at all. Till after seeing the product disappeared.

I can access the admin section; I can access the products form the site order-section, when I click on the ordered product it shows up.

I asked the host to restore the site to back to earlier date to see if that helps.

Anyone experience this before? Is there a way to get back the products back?

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Post by Randem » Wed Feb 24, 2016 12:51 pm

Hi nivar,

You have to start from the beginning, products just don't disappear for no reason...

Have you checked the database for data using phpMyAdmin?
How did you get to this OpenCart version, new install or upgrade?
Do you have third party Mods / Extension / Themes installed?

You have to provide more answers than we have questions... even before we have questions

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