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Contact form and emil not work OpenCart 2.1

Posted: Wed Jan 27, 2016 3:41 pm
by famarinu
Good morning,
I have a problem with the settings of the email in OpenCart 2.1
My settings are:

Mail Protocol: SMTP
SMTP hostname: smtpout.secureserver.net
SMTP Username: info@lecoccolekids.com
SMTP Password: xxxx
SMTP Port: 465
SMTP Timeout: 5

with ssl enabled.

The error that gives me is:
1/27/2016 7:22:34 - PHP Notice: Error: EHLO not accepted from server! in /home/kids2/public_html/eshop/system/library/mail.php on line 199

While if I put:

SMTP Port: 3535
SMTP Timeout: 5

with ssl disabled.

He tells me email sent, but the email does not arrive and the error log does not give me no errors.

Services that the service has not been able to help me!
Thank you!

Re: Contact form and emil not work OpenCart 2.1

Posted: Wed Jan 27, 2016 4:28 pm
by Randem
Hi famarinu,

NEVER put passwords in your posts. Edit your post and remove it.
Also try SMTP port 587 for your email with or without SSL.

Re: Contact form and emil not work OpenCart 2.1

Posted: Wed Jan 27, 2016 4:37 pm
by famarinu
You are definitely right!

Re: Contact form and emil not work OpenCart 2.1

Posted: Wed Jan 27, 2016 5:20 pm
by famarinu
same problem, with and without SSL gives me this error:
Notice: Error: EHLO not accepted from server! in /public_html/eshop/system/library/mail.php on line 199

Re: Contact form and emil not work OpenCart 2.1

Posted: Wed Jan 27, 2016 5:26 pm
by Randem
It seems that your mail server may not be capable of accepting extended SMTP commands. Most servers that cannot just return a normal HELO answer and continue from there. Check with GoDaddy to see why the server responds this way.

Another thing, have you install and email third party extensions or changed the email code?

Re: Contact form and emil not work OpenCart 2.1

Posted: Wed Jan 27, 2016 5:54 pm
by famarinu
I try to contact them again godaddy.
I do not have an installation of third parties or modified code.
thanks for your help!

Re: Contact form and emil not work OpenCart 2.1

Posted: Wed Jan 27, 2016 7:39 pm
by famarinu
I called support godaddy and have changed some settings .
Now working but with the mail no SMTP protocol

Re: Contact form and emil not work OpenCart 2.1

Posted: Thu Jan 28, 2016 2:44 am
by Randem
Did you setup SMTP/POP3 email on Godaddy? You have to do that in your account.

Re: Contact form and emil not work OpenCart 2.1

Posted: Wed Apr 04, 2018 4:10 am
by Leoden
greetings,
if you are using godaddy shared webhosting here is a solution https://leoden.com/opencart-support