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Missing files and folders

Posted: Wed Dec 26, 2018 10:35 pm
by psytanium
Hello,

I'm running Opencart 3.0.2.0, sometimes I found there is missing folders and files (Admin folder, and some files from System folder), I keep uploading it, but it disappear again.

What could it be ? I checked the folders permission is 755 and files 644

Can you give me suggestions ?

Thanks :)

Re: Missing files and folders

Posted: Thu Dec 27, 2018 3:20 am
by rjcalifornia
psytanium wrote:
Wed Dec 26, 2018 10:35 pm
Hello,

I'm running Opencart 3.0.2.0, sometimes I found there is missing folders and files (Admin folder, and some files from System folder), I keep uploading it, but it disappear again.

What could it be ? I checked the folders permission is 755 and files 644

Can you give me suggestions ?

Thanks :)
Hi there,

Does your installation of OpenCart works? How are you uploading? With Filezilla or via cPanel file manager?

Re: Missing files and folders

Posted: Sat Dec 29, 2018 3:42 am
by cosmicx
What Server OS you're using? And how do you upload files?

Your Store may stop working if there are missing files/errors.

Re: Missing files and folders

Posted: Sat Dec 29, 2018 6:21 am
by ADD Creative
Is your host running sort any malicious code detection? I've seen false positives causing files to be removed.

Re: Missing files and folders

Posted: Sun Jan 13, 2019 10:31 pm
by danishmagic
Might be a infected files issue, you can scan your code or upload the files again in server.

Re: Missing files and folders

Posted: Mon Feb 18, 2019 10:39 pm
by psytanium
yes, suddenly contact form in contact page don't submit, it display an error. Discovered later that 2 related files disappeared. I upload it again, after few days disappeared again, and recently 1 complete folder disappeared.

What permissions should we apply to opencart folders and files ? Yesterday I changed VPS server, hope this will fix the issue.