Page 1 of 1
[CLOSED] Blank withe Page Administration
Posted: Wed Jan 09, 2019 10:21 pm
by Milord98735
Hello,
I have a problem when I create a product, it appears in the shop but can not edit to edit the description or add an image.
By clicking EDIT, I have a blank page instead of the product page.
In the System / Error Logs tab, I have this:
Code: Select all
2019-01-09 8:14:32 - PHP Warning: mysqli::query(): (21000/1242): Subquery returns more than 1 row in /home/XXXX/XXXX/htdocs/system/database/mysqli.php on line 17
Is this the cause?
Thank you for your help.
Re: Blank withe Page Administration
Posted: Thu Jan 10, 2019 3:20 am
by Milord98735
Hello,
this is where the error should be if I understood correctly :
Re: Blank withe Page Administration
Posted: Thu Jan 10, 2019 8:18 pm
by ADD Creative
The issue is often caused by a duplicate entry in the database. Are there any other error messages that may be related? If not it's often the url_alias table having two entries for one product.
The duplicate entry is usually caused by a modification or extension.
Re: Blank withe Page Administration
Posted: Fri Jan 11, 2019 2:43 pm
by Milord98735
Thank you for the answer, I will see at the level of extensions.
Regards,
Re: Blank withe Page Administration
Posted: Fri Jan 11, 2019 3:44 pm
by Milord98735
I can not find what is causing this error.
I removed the item and put it back again. impossible to rewrite. And this is true for most of the latest product additions.
Re: Blank withe Page Administration
Posted: Fri Jan 11, 2019 11:40 pm
by ADD Creative
Did you look in the url_alias table in your database for any duplicates using the same product_id?
Re: Blank withe Page Administration
Posted: Sat Jan 12, 2019 8:50 pm
by Milord98735
hi,
everything seems normal ; no duplicate !
Re: Blank withe Page Administration
Posted: Sun Jan 13, 2019 2:46 am
by ADD Creative
Re: Blank withe Page Administration
Posted: Sun Jan 13, 2019 2:57 am
by Milord98735
Thank you for your help, I will see the side of the theme, there must be a conflict with the example product links.
[CLOSED] Blank withe Page Administration
Posted: Fri Jan 18, 2019 12:52 am
by Milord98735
[CLOSED]