Post by ahm2480 » Wed Jul 03, 2013 11:34 am

Opencart 1.5.5.1.jpg

Error at invoice - Opencart 1.5.5.1.jpg (38.78 KiB) Viewed 3165 times

my customer complain.. we recieve invoice with double subtotal & total.. why?

i attach the prinsreen..

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Post by godesigns » Wed Jul 31, 2013 11:30 pm

I'm having the same issue.

I have two shipping extensions installed. "Pick Up from Store" and "Weight Based Shipping"

I remove "Pick Up from Store" it works fine.

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Post by matgenois » Tue Mar 18, 2014 2:04 am

Is this issue has been solved? I have the same issue ..

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Post by matgenois » Wed Apr 02, 2014 9:33 pm

For anyone who get the same issue, I'll explain what happened for me.

When moving my store from my development server to the production server, I've made a backup of my database and restore it on the production server. I've deleted rows in oc_order and other tables that are linked to order. But I forgot to clean up oc_order_total. So my orders was linked to rows in table oc_order_total that were old line from test.

Hope this will help!

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Post by shail » Tue Jan 05, 2016 8:21 am

I have the same issue .. Can any guide me correct solutions?
This issues is coming from last 2 years....

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Post by shail » Tue Jan 05, 2016 12:48 pm

Hi,

My customer complain.. we receive invoice and order email with double subtotal & total.. why?
Please resolve and guide me for solution.
This is very urgent....

Attachments

order.png

order-email - order.png (22.07 KiB) Viewed 2294 times


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Post by matgenois » Wed Jan 06, 2016 12:34 am

I would suggest you to look at my post about how I got this problem. There's infos about where these lines come from.

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Post by IP_CAM » Wed Jan 06, 2016 4:50 am

like this...

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empty_out_db_table.jpg

remove DB Table Content - empty_out_db_table.jpg (63.5 KiB) Viewed 2291 times


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Post by matgenois » Wed Jan 06, 2016 4:56 am

I would not empty out oc_order_total but remove unwanted lines only. Also, Would search where the unwanted lines comes from.

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