Post by rwalker » Wed Feb 22, 2012 8:05 am

uksitebuilder wrote:I'll pop this on the bug list

to fix, try the following:

open: catalog/controller/checkout/checkout.php

find

Code: Select all

		if ((!$this->cart->hasProducts() && !empty($this->session->data['vouchers'])) || (!$this->cart->hasStock() && !$this->config->get('config_stock_checkout'))) {
change to

Code: Select all

		if ((!$this->cart->hasProducts() && empty($this->session->data['vouchers'])) || (!$this->cart->hasStock() && !$this->config->get('config_stock_checkout'))) {


Thank you I had this issue with coupons as well (only in i.e).

This cleared it up. V1.5.1.2.

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Post by annelim » Fri Feb 24, 2012 1:49 am

once i insert the voucher code into the " Enter your gift voucher code here: xxxX" , the code will permanently stick on my account, and i cannot remove the voucher code or delete the voucher code if i do not want to use it. from the below detail do not have any link are able to delete or knowing the gift voucher code balance and credit.

My Account

Edit your account information
Change your password
Modify your address book entries
Modify your remind list

My Orders

View your order history
Downloads
Your Reward Points
View your return requests
Your Transactions

please help how to solve this problem ?

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Post by hashin » Thu Mar 01, 2012 4:46 pm

I think this thread needs a bump!

I used to have the same problem. Trying to purchasing a gift voucher alone wouldn't take customer to checkout page. After using uksitebuilder's fix it goes to the checkout page but it gives the following error when you try to use voucher code:

Warning: E-Gift card is either invalid or the balance has been used up!

Is that been fixed yet? Because I couldn't find a solution on forums. There is no point of gift vouchers if it won't work properly.

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Post by rwalker » Sat Mar 03, 2012 8:35 am

This extension allows you to remove gift vouchers from the cart.
http://www.opencart.com/index.php?route ... order=DESC

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Post by zenweb » Sat Mar 03, 2012 5:48 pm

HI

I have the same issue:

If I buy a gift voucher with another product it works fine!
If I buy a voucher alone from the index.php?route=checkout/cart when I click checkout it just goes back to the cart page.

I have tried the fixes above anyone got any more ideas?

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Post by aussiemike » Wed Apr 11, 2012 9:12 pm

zenweb wrote:HI

I have the same issue:

If I buy a gift voucher with another product it works fine!
If I buy a voucher alone from the index.php?route=checkout/cart when I click checkout it just goes back to the cart page.

I have tried the fixes above anyone got any more ideas?
Go back to page 1 of this topic to find your solution.

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Post by coco » Thu Apr 19, 2012 3:45 am

Can some one help me with gift voucher please :-\
Voucher(1010): 0.00€
Sub-Total: 170.00€
Flat Shipping Rate: 3.00€
Total: 173.00€

I have problem it doesn't make the discount

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Post by coco » Thu Apr 19, 2012 11:32 pm

uksitebuilder wrote:Fixed in SVN - See -> http://code.google.com/p/opencart/source/detail?r=655
Help please
I tried to use gift voucher but is
Success: Your gift voucher discount has been applied!
but nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Voucher(1010): 0.00€
Sub-Total: 112.00€
Total: 112.00€
and also at administrator I can't delete the gift voucher that I insert. when I delete something nothing just blank ..

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Post by chronoslidock » Sat Apr 21, 2012 4:02 pm

You need to make sure that the order status has been set to completed before the gift voucher will work.

It took me a while to figure this out so that I would share and it helps anybody else reading this thread.

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Post by ninaross » Sun Apr 22, 2012 4:04 am

chronoslidock wrote:You need to make sure that the order status has been set to completed before the gift voucher will work.
This did not work earlier today in my store. The same old error message about the voucher being invalid etc popped up. The order was definitely in 'complete' status. I have version 1.5.1.3.

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Post by coco » Tue Apr 24, 2012 3:53 am

chronoslidock wrote:You need to make sure that the order status has been set to completed before the gift voucher will work.

It took me a while to figure this out so that I would share and it helps anybody else reading this thread.
thanx ..thanx thanx you help me ...

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Post by jon303 » Fri May 24, 2013 6:10 pm

Hi, I'm running OC v 1.5.5.1 and having just one issue with Gift Vouchers.

The e-mail for the voucher itself isn't arriving, even though I've definitely sent it.

I'm not a natural HTML coder, so may have missed something above, but could someone please explain in layman's terms, how I might mend this? :D

Many thanks

Jon

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Post by zuherkanji » Thu Jun 13, 2019 4:07 am

Thank you soo much for your post,

This solution solved my problem
d7a7z7e7d wrote:
Mon Dec 12, 2011 12:47 pm
To those of you having the following error:

Warning: Gift Voucher is either invalid or the balance has been used up!

The problem is likely because the status of the order that purchased the voucher has not been set to Complete. The system checks to make sure that the order that bought the voucher has been completed before allowing the voucher to be redeemed. Setting my order status to "Complete" solved this for me. Of course, if you have modified what your default complete status is, you must set the status to the modified one you selected instead.

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