Post by bull5-i » Sun Jan 23, 2011 4:21 pm

What does it do?
This extension allows customers to ask questions regarding your products by adding a new tab named "Q & A" (you may rename the tab to whatever you like) to the product pages together with a link "Ask a question" next to the "Write a review" link. The Q & A tab contains all previously asked questions together with their answers and a question form for asking a new questions. You will be notified about every new question via email, so you can reply directly to the customer from your e-mail client or answer in the shop admin panel. On multilingual shops you can direct questions to different notification addresses depending on the language. Questions can be updated in admin section. After the question has been answered in the shop admin panel, the customer will receive the answer by email and the answer can also be viewed on the product page (if the question is enabled). You can set questions to be visible immediately after submission or only after approval by administrator.

The administration panel dashboard will show a total number of questions that have been asked and the number of questions waiting to be answered.

Features
  • Customizable question form
    Option to show / hide / require name, email, phone and a custom field on the question submission form
  • Customizable display options
    Option to show / hide questioner name, question date, respondent name and response date
  • New question moderation
    Automatically show new questions or hide until enabled/moderated by administrator
  • Multilingual questions
    Option to show questions in all languages or only in the current language
  • Multi-store questions
    Questions can be linked with each store separately
  • Admin email notifications
    New question notification alerts with all the information about the question and questioner will be sent to the admin email address(es). You can configure different email addresses for each installed language. Additionally you can choose whether to receive the alerts from store email address or from customer address (enables direct reply in mail client)
  • Customer email notifications
    After the question has been answered, the customer will receive the answer by email
  • SEO firendly
    Load the first page or all QAs without AJAX
  • Fully AJAX based
    No page refresh is needed to submit a question or navigage the questions
  • Customizable email templates
    Professional and customizable HTML e-mail templates with plain-text fallback
  • Option to control the number of questions displayed per page
Live Demo
Admin (user/password: demo)
Store

Current version 1.7.2

You can purchase the extension from http://www.opencart.com/index.php?route ... on_id=1328


Check out also Questions & Answers PRO.



- edit 01.02.2014 - Version 1.7.2 released (fixed captcha validation fails even if not required)
- edit 31.01.2014 - Version 1.7.1 released (fixed upgrade issue)
- edit 28.01.2014 - Version 1.7.0 released (new admin page + new features)
- edit 07.04.2013 - Version 1.6.0 released (added option to display either all or only current language questions)
- edit 15.03.2012 - Version 1.5.0 released (enable HTML tags in question answers)
- edit 14.03.2012 - Version 1.4.2 released (fixed issue with email validation when "Question reply alert" setting was set to "no")
- edit 17.11.2011 - Version 1.4.1 released (fixed URLs in customer notification emails, SEO URLs are used for OpenCart 1.5.1.x)
- edit 15.11.2011 - Version 1.4.0 released (SEO optimization option)
- edit 30.09.2011 - Version 1.3.2 released (minor bugfix + support for OpenCart 1.5.1.3)
- edit 16.09.2011 - Version 1.3.1 released (minor bugfixes + vQmod)
- edit 28.07.2011 - Version 1.3 released (added customer notifications)
- edit 24.07.2011 - added support for OpenCart versions 1.4.9.6 and 1.5.1.1
- edit 19.07.2011 - added support for OpenCart version 1.5.1
- edit 02.06.2011 - added support for OpenCart version 1.5.0
- edit 11.05.2011 - added support for OpenCart version 1.4.9.5
- edit 22.04.2011 - Version 1.2 released (added email notifications)
- edit 20.03.2011 - added support for OpenCart version 1.4.9.4
Last edited by bull5-i on Sat Feb 01, 2014 3:28 pm, edited 23 times in total.

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Post by bigmaxy » Thu Apr 07, 2011 6:19 am

Hi i just installed the module and i have some issues:
When I click on a product I get a blank page the site is working but i cant get to what i think is the single products page can anyone please help me?

(I did the manual installation on MAMP)

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Post by bull5-i » Thu Apr 07, 2011 1:25 pm

Hi bigmaxy,
I'd suggest you go over all the changes you made and double check them. Maybe even revert the changes and start all over again. There is a pretty big chance that you made an error somewhere in the process or misinterpreted some of the instructions.
If the OpenCart installation was working before the mod, it should also be working after, MAMP does not play a role here.

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Post by bull5-i » Fri Apr 22, 2011 5:51 pm

Some additional screenshots

ADMIN:
Dashboard
admin_dashboard.png

Admin panel, dashboard - admin_dashboard.png (11.84 KiB) Viewed 6038 times

Modification settings page
admin_module_settings.png

Admin panel, module settings - admin_module_settings.png (39.03 KiB) Viewed 5471 times

New question notification email
notification_email.png

Notification email - notification_email.png (23.75 KiB) Viewed 5812 times

Last edited by bull5-i on Tue Nov 15, 2011 4:53 pm, edited 2 times in total.

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Post by bull5-i » Thu Jun 02, 2011 6:15 am

Added support for OpenCart 1.5.0

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Post by bull5-i » Wed Jul 20, 2011 3:27 am

Added support for OpenCart 1.5.1

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Post by marcelwoo » Wed Jul 20, 2011 8:02 am

Hi,this is a nice mod. thx for your hardwork. Is it possible to email a customer when his questions is answered? I think this is a very important and necessary improvement to be made for this great module.

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Post by bull5-i » Thu Jul 28, 2011 8:29 pm

Released version 1.3 which adds customer notifications.

Customer notification email
reply_notification.png

Customer notification email - reply_notification.png (27.22 KiB) Viewed 5812 times


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Post by marcelwoo » Thu Jul 28, 2011 11:09 pm

So Sweet! I am gonna buy this! Thx so much for the improvement!

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Post by alex1 » Fri Sep 02, 2011 6:14 am

will you have this for 1.5?

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Post by bull5-i » Fri Sep 16, 2011 11:09 pm

The OpenCart 1.5 version is already there.

Released a bugfix version 1.3.1 and a vQmod version for OC 1.5.1.x and 1.4.9.3-1.4.9.6

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Post by bull5-i » Sat Oct 01, 2011 3:49 am

Added support for OpenCart 1.5.1.3 and also fixed a minor bug (notification email was sent out when an unanswered question was enabled to be displayed for the public).

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Post by bull5-i » Tue Nov 15, 2011 4:48 pm

Released version 1.4.0 - enables you to load the first page of QAs or even all the QAs without AJAX to improve SEO. Additional option to set the number of QAs on page.

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Post by bull5-i » Fri Nov 18, 2011 4:49 am

A bugfix release - 1.4.1
Fixes the links in customer notification emails.

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Post by adi_555 » Sat Nov 19, 2011 5:02 pm

Where is the SQL table instruction in the module files! How can the developer upload incomplete work???????

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Post by bull5-i » Sat Nov 19, 2011 9:36 pm

The uploaded mod is complete. The SQL table is automatically created when you install the module. There is no need to manually execute anything.

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Post by adi_555 » Sat Nov 19, 2011 10:09 pm

It does not create any tables, throwing error table doesnt exists. Either some problem with your codes.

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Post by bull5-i » Wed Mar 14, 2012 9:55 pm

Released version 1.4.2 - fixes issue with email validation when "Question reply alert" setting was set to "no"

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Post by sandy » Tue Jun 04, 2013 10:12 pm

Hello,
Can we add 'email' and 'phone no' as a must to ask a question?
its easy to change title of the tab.
and My objective is not for question and answer so I would not like to display them.


thanks

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Post by bull5-i » Tue Jun 04, 2013 10:18 pm

By customizing the extension, you can make the email field mandatory. Adding a new field is a bit more complicated if you need to store it in the database, simpler if you just wish to include it in the admin alert email. I can provide commercial customization service if you need it.

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