Post by Trenatos » Mon Sep 05, 2011 11:01 am

I simply can't figure out how to fix this.
I've read posts and tried things, I've followed common sense as well as guides.

PayPal Standard, I get transfered to payment page, payment is done, I get sent back to the site and it thanks me for my order. The money is transfered between the paypal accounts (Emails show up in both email accounts) but the product is not removed (Single item, set to Out of Stock once out) and the order does not show up in Admin, except as Abandoned Order.

I've set up ZenCarts in the past, which is a serious hassle most of the time, but this is even more annoying.
I choose OC because it seemed to be easier to get set up, and everything so far has been ok, except for the paypal gateway.

I should say that I'm using a fresh install of OC 1.5.1

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Post by uksitebuilder » Mon Sep 05, 2011 6:13 pm

OK, firstly do you have maintenance mode enabled in your store ?

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Post by cdamianou » Sat Sep 17, 2011 11:23 pm

Trenatos

Have you managed to fix this ? as i have the same problem and cannot seem to fix it.

Thanks

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Post by Jeffrey06 » Tue Oct 11, 2011 4:19 am

I have this same problem with the latest version of OpenCart using PayPal standard.

Any help? The orders show in list if I filter by Abandoned Orders.

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Post by maneeshjp » Sat Nov 26, 2011 9:13 pm

Anyone ever found the solution for this problem?
I am also having the same problem. After returning successfully from PayPal my cart it as in abandon order list.

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Post by Creios » Tue Nov 29, 2011 4:04 am

Same here. Paypal is still problematic. Maybe Paypal changed something.

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Post by Qphoria » Tue Nov 29, 2011 8:54 am

Enable Debug mode
Try checking out
Check system->error log
What do you see for Paypal IPN messages

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Post by Creios » Tue Nov 29, 2011 12:18 pm

Thank you for the reply Qphoria!

Here's the log:

Code: Select all

2011-11-29 3:29:58 - PP_STANDARD :: IPN INIT <-- DEBUG POST VARS::mc_gross=19.99&invoice=8261 - Customer Name&protection_eligibility=Ineligible&address_status=confirmed&item_number1=A&payer_id=AADXTUB2877VC&tax=0.00&address_street=25 Base Pine Square&payment_date=19:29:52 Nov 28, 2011 PST&payment_status=Completed&charset=UTF-8&address_zip=28227&mc_shipping=0.00&mc_handling=0.00&first_name=Customer&mc_fee=0.53&address_country_code=US&address_name=Customer Name¬ify_version=3.4&custom=bGJvYg==&payer_status=unverified&business=mysite@yahoo.com&address_country=United States&num_cart_items=1&mc_handling1=0.00&address_city=Charlotte&verify_sign=AGVEEc4wpa8s8HMmbqwXtzwy-R0pAf0WACEP.lWjE0OFaksY-6aVGls5&payer_email=customer@gmail.com&mc_shipping1=0.00&txn_id=5GC498553V270900T&payment_type=instant&last_name=Name&address_state=NC&item_name1=Tel Pin wit&receiver_email=mysite@yahoo.com&payment_fee=0.53&quantity1=1&receiver_id=F8HNPB2Q3QPFA&txn_type=cart&mc_gross_1=19.99&mc_currency=USD&residence_country=US&receipt_id=2219-5978-4010-5959&transaction_subject=bGJvYg==&payment_gross=19.99&ipn_track_id=JwgF7YmXLdjeVji5Qz-drw&
2011-11-29 3:30:08 - PP_STANDARD :: IPN REQ  --> cmd=_notify-validate&mc_gross=19.99&invoice=8261+-+Customer+Name&protection_eligibility=Ineligible&address_status=confirmed&item_number1=A&payer_id=AADXTUB2877VC&tax=0.00&address_street=25+Base+Pine+Square&payment_date=19%3A29%3A52+Nov+28%2C+2011+PST&payment_status=Completed&charset=UTF-8&address_zip=28227&mc_shipping=0.00&mc_handling=0.00&first_name=Customer&mc_fee=0.53&address_country_code=US&address_name=Customer+Name¬ify_version=3.4&custom=bGJvYg%3D%3D&payer_status=unverified&business=mysite%40yahoo.com&address_country=United+States&num_cart_items=1&mc_handling1=0.00&address_city=Charlotte&verify_sign=AGVEEc4wpa8s8HMmbqwXtzwy-R0pAf0WACEP.lWjE0OFaksY-6aVGls5&payer_email=customer%40gmail.com&mc_shipping1=0.00&txn_id=5GC498553V270900T&payment_type=instant&last_name=Name&address_state=NC&item_name1=Tel+Pin+wit&receiver_email=mysite%40yahoo.com&payment_fee=0.53&quantity1=1&receiver_id=F8HNPB2Q3QPFA&txn_type=cart&mc_gross_1=19.99&mc_currency=USD&residence_country=US&receipt_id=2219-5978-4010-5959&transaction_subject=bGJvYg%3D%3D&payment_gross=19.99&ipn_track_id=JwgF7YmXLdjeVji5Qz-drw
2011-11-29 3:30:08 - PP_STANDARD :: IPN RESP <-- VERIFIED
2011-11-29 3:31:55 - PP_STANDARD :: PDT INIT <-- DEBUG GET VARS::route=payment/pp_standard/pdt&
Thank you!

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Post by iamjerson » Tue Dec 13, 2011 7:08 am

I am also having this issue with our OC installation.. i am using version 1.5.1

any way to fix this issue?

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Post by handprint » Fri Jan 13, 2012 3:49 am

Hi everyone,

Has anyone figured this out. Not only am i having the same problem, what's more troubeling is that it was working fine for about 1 month up until last week. In the meantime i had started this thread, please let me know if anyone got it figured out.

http://forum.opencart.com/viewtopic.php?f=161&t=50522

thank you in advance

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Post by echo3 » Mon Jan 23, 2012 10:50 pm

Hi -

I had this exact same problem with a customer of mine. In my case, it happened after moving their site between servers. Eventually I found the cause of this problem by starting a fresh install of OpenCart and on the screen where the installer routine checks for dependencies, there was a stop sign next to cURL.

I installed cURL for PHP and the 'abandoned orders' error went away (note that I'm using my own virtual Linux server, so you wouldn't be able to do this with shared hosting)

Why don't you try installing a new instance of OpenCart on whatever hosting service you use and see whether the installer routine flags any issues. It could be that if everything worked up to a certain date, that your host has changed something which has broken OpenCart?

Hope you get it sorted!

Regards
Jude

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Post by labeshops » Tue Jan 24, 2012 4:05 am

Hmmm my hosts show curl 7.21.0 is installed - is that what you are referring to?

Running Opencart v2.2 with multi-stores from https://www.labeshops.com which has links to all my stores.

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Post by ryenoceros » Fri Mar 09, 2012 2:44 am

has this issue been solved? I am having the same problem. Thanks in advance!

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Post by Qphoria » Fri Mar 09, 2012 5:07 am

ryenoceros wrote:has this issue been solved? I am having the same problem. Thanks in advance!
There is no issue on the cart side. It is strictly on your server. If IPN can't reach your site, then you need to check htaccess redirects and port connections with your host. Enable debug mode and check the system-error log in the admin for PP_STANDARD and a message after that.
If you don't see PP_STANDARD :: IPN RESPONSE: with some data after it, then IPN is not returning.

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Post by ryenoceros » Sat Mar 10, 2012 12:28 am

I have checked with my host and this is their response:

"we do not have any ports closed that would
be causing this issue and the .htaccess file is related to your
application. "

and I'm still stuck. I hope this can be figured out.

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Post by Qphoria » Sat Mar 10, 2012 4:21 am

Still waiting to hear what your system error log shows

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Post by ryenoceros » Sat Mar 10, 2012 4:25 am

This is the latest from the error log:

2012-03-07 4:53:11 - PHP Notice: Undefined index: text in http://www.MYWEBSITE.com/vqmod/vqcache/ ... roduct.php on line 491
2012-03-07 4:53:11 - PHP Notice: Undefined index: rating in http://www.MYWEBSITE.com/vqmod/vqcache/ ... roduct.php on line 495
2012-03-07 4:57:01 - PHP Notice: Undefined index: name in http://www.MYWEBSITE.com/vqmod/vqcache/ ... roduct.php on line 487
2012-03-07 4:57:01 - PHP Notice: Undefined index: text in http://www.MYWEBSITE.com/vqmod/vqcache/ ... roduct.php on line 491
2012-03-07 4:57:01 - PHP Notice: Undefined index: rating in http://www.MYWEBSITE.com/vqmod/vqcache/ ... roduct.php on line 495

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Post by Qphoria » Sat Mar 10, 2012 5:23 am

None of those say PP STANDARD. Did you enable debug mode from the paypal standard admin area?

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Post by ryenoceros » Sat Mar 10, 2012 5:54 am

I have it set to "Receive IPN messages (Enabled)".
I do not see a PP STANDARD anywhere in the error log.

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Post by paulfeakins » Mon Nov 26, 2012 10:31 pm

I'm also seeing this issue on a client site - I've just enabled debug mode in PayPal and will post the output from the error log when the issue re-occurs.

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