Post by somjuan » Fri Sep 19, 2014 10:55 pm

Hey all!

We're using the FirstData e4 Gateway extension in OpenCart 1.5.6.1. We'll be adding PayPal in the near future.

The gateway extension communicates perfectly with FirstData, and orders go through without issue. We have our Transaction Method set to Authorize, and FirstData does that perfectly. What we can't figure out how to do is how to complete the transaction. We can do this by going directly to FirstData, but there doesn't seem to be any way to do this from our OpenCart dashboard.

Is this just how things work? Do other gateways do things differently? How is this final step of the transaction supposed to work?

Thank you,

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Post by somjuan » Tue Sep 30, 2014 9:49 pm

So I've come to learn this is just how things work with this gateway. Users order, the gateway places an authorize hold on their card, and we charge them from the gateway. Even if we change it from authorize to charge, we would still need to visit the gateway to get the Authorization code for our records.

Are there ANY payment gateways that operate differently? Do any allow charging/processing from the opencart administration? Will any feed back a Auth Code to open cart? We're trying to do what we can to streamline our workflow.

Thanks

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Post by SXGuy » Wed Oct 01, 2014 4:46 am

IF you use Paypal, or something similar. Paypal will callback and give your site a completed status, i.e charged the customer, your orders are then marked complete. No need to manually do anything.

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Post by motofox » Sat Nov 29, 2014 10:58 am

i have to log into paypal to accept the money first, can i avoid doing that ?

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Post by SXGuy » Sat Nov 29, 2014 3:41 pm

Change the setting to sale not authorise and you will not need to log in and complete the sale. It will be done automatically

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Post by motofox » Sun Nov 30, 2014 1:04 am

ive tried changing to sale and it is better but i still have to log into paypal and press accept money, then it shows as completed in oc :( any else ?

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