Post by wardntx » Thu Sep 11, 2014 9:33 pm

The mylivechat was not working.
I tried setting up a new account. Still does not work. I have completely uninstalled the module and reinstalled it.
I cannot get the Need Help widget off my site. I manually deleted the files in admin and catalog and that widget is still there.
I think that is the problem. How can I completely remove that widget and anything related to mylivechat from my website.
My website is http://www.thevideocopilot.com and I only wanted it on the home page and product page as well. Those were the only 2 that I added but that need help widget is on every page. I have open cart 1.5.6 currently.
I did a back up and upgraded to 1.5.6.4 but had issues with tab pro and other so I switched to the backup. This was working fine in the past.

Thank you
Ward

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Post by labeshops » Thu Sep 11, 2014 10:23 pm

Looks like it is still in your footer. Edit your footer.tpl and remove the

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<script type="text/javascript" src="https://mylivechat.com/chatwidget.aspx?hccid=25554491"></script>

Running Opencart v3.0.3.2 with multi-stores from https://www.labeshops.com which has links to all my stores.

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Post by wardntx » Fri Sep 12, 2014 10:35 am

Found it, thank you. You guys in the forums helping others out are Awesome.
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Post by labeshops » Fri Sep 12, 2014 6:45 pm

No problem. I happen to use mylivechat for my store chat so suspected where to look :)

Running Opencart v3.0.3.2 with multi-stores from https://www.labeshops.com which has links to all my stores.

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Post by pennypounder » Sun Oct 05, 2014 5:29 am

Hey, not to piggyback but, I am in the first few hours of setting my store up, i have took the play around with settings before add products & design method. not for any reason other than i get more enjoyment playing with modules than i do creating a profitable business, lol
New to the forums, Long long time lurker, Hope to make some friends here as after years of telling my self that ill make a site, i never have.

Okay my question;

With the mylivechat extension, how do i make sure its on every single page?
Do i add a different layout each time i add a module.. in the mylivechat extemsions setting page..

By the way i am in the early days of figuring out how to communicate opencart configuration, a veteran will probably know what my question and my attempted answer actually meens.

Much love to all of the opencart community, please dont ban me! ;)

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