Post by DefconRhall » Tue Nov 06, 2012 11:56 pm

Google is starting to push their Trusted stores option more and more, and it's going to get to the point where people won't be able to compete without it.

Apparently only a few carts right now have support for the trusted stores feature.

They require shops to provide them with tracking number feeds as well as access to other information. Will there be support for this in a future version, or is there already a mod that I have overlooked?

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Post by scd1982 » Fri Nov 16, 2012 11:23 pm

I'd like to find out about getting support for this as well. I think adding the information that Google requires wouldn't be incredibly difficult - could be added to the order history screen with a few drop-down menus/text inputs for the tracking number, shipping carrier, ship date, and cancellation reason.
I just don't know how to get that information into a tab-delimited text file like they require.

I usually forget to mention I'm using OC v1.4.9.4


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Post by tjonnyc » Sat Nov 17, 2012 2:19 am

scd1982, you don't put all that info into the feed, it's supposed to get passed to the Javascript that you install on your pages. Because, you know, we're all expert PHP/SQL programmers and know how to format those queries...

Here's a preview of the Google Trusted Stores experience: http://productforums.google.com/forum/# ... aV7przvzT8

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Post by scd1982 » Sat Nov 17, 2012 3:54 am

tjonnyc wrote:scd1982, you don't put all that info into the feed, it's supposed to get passed to the Javascript that you install on your pages. Because, you know, we're all expert PHP/SQL programmers and know how to format those queries...

Here's a preview of the Google Trusted Stores experience: http://productforums.google.com/forum/# ... aV7przvzT8
What I'm talking about is the shipment and cancellation feeds that they require:
Shipping Feed: https://support.google.com/trustedstore ... o#Section2

Code: Select all

merchant order id	tracking number	carrier code	other carrier name	ship date
1117839	12345678901234567891	FedEx		2011-06-30
1112428		Other	Other	2011-06-30
1115597	12345678903456467333	FedEx		2011-06-30
1113963	ac3234qw	Other	HDUSA		2011-06-30
1112912	02927007021307680111	FedEx		2011-06-30
Cancellation Feed: https://support.google.com/trustedstore ... o#Section3

Code: Select all

merchant order id	reason
11111020	BuyerCanceled
11117682	MerchantCanceled
11115238	MerchantCanceled
11111084	MerchantCanceled
11141353	BuyerCanceled
Right now, all of this information isn't automatically included/associated with each order (some is, such as the "merchant order id"). Adding a few columns to the DB table where the order information is saved would allow you to store the info - like you said, this shouldn't be a problem. However you also would need to create a data feed for each of these in order to pass it to Google. I've never created a feed like this, so I wouldn't know where to start.

Honestly I haven't even gotten to the Javascript step yet, as I got hung up with the shipping/cancellation feeds.

I usually forget to mention I'm using OC v1.4.9.4


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Post by DefconRhall » Mon Nov 19, 2012 11:13 am

The issue right now is that there is nothing built into the system for really tracking that information, you need a mod for it.
Which is really needs to be built in.

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Post by tjonnyc » Sat Jan 05, 2013 4:49 am

Don't bother.

Google just changed the requirement from 100 orders/month to 500 orders/month.

It's a giant "SCREW YOU" to any small business, anyone selling custom/handmade products, and anyone selling niche/luxury goods.

Oh, and BTW, thanks for making me waste a WEEK of my time trying to get it to work, finally getting it to work, getting the confirmation that everything is good, and then BAM! hitting me with that requirements change.

Disappointed. Beyond. Description.

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Post by DefconRhall » Sat Jan 05, 2013 8:54 am

tjonnyc wrote:Don't bother.

Google just changed the requirement from 100 orders/month to 500 orders/month.

It's a giant "SCREW YOU" to any small business, anyone selling custom/handmade products, and anyone selling niche/luxury goods.

Oh, and BTW, thanks for making me waste a WEEK of my time trying to get it to work, finally getting it to work, getting the confirmation that everything is good, and then BAM! hitting me with that requirements change.

Disappointed. Beyond. Description.
But of course google is fair, and does'nt have any bias toward anyone... They even prooved it to the FTC :laugh:

But yeah, I don't like this trusted stores thing either, and want the support for it so I can do it if need be.

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Post by Demon5 » Mon Feb 11, 2013 9:06 pm

I could use this myself. I am the small guy but I have over 500 orders per month no problem.

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