I would like to submit to you a feature suggestion that would (presumably) benefit many;
Statuses being accompanied by a pre-entered comment text,
to be automatically filled in the comment box when selecting a status in the order history.
To name a few examples;
If I change an order to the "Shipped" status, the comment box automatically gets filled with
Or if I change an order to "Ready for Pickup" it would fill inYour order is on its way! It will arrive through Fedex tomorrow. Thank you for shopping with us!
Because I previously entered those texts in an extra field, along with the status names in 'system > localization > orderstatuses'Your order is ready for pickup! You may do so during these opening hours; ...
It would save people from having to enter the same cookiecutter text over and over again by hand.
I personally copypaste it across from older orders, or from a local text file.
Hopefully you will consider this idea.