Post by inanaz » Wed Sep 11, 2019 5:54 pm

Just do a test:
I have 100 points,and I purchase something cost $3,870 with 100 points,
but why only deducted $93 , not $100? why? (100 points are already totally deducted!)

How can I solve it? Thank you.

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Post by Johnathan » Wed Sep 11, 2019 10:43 pm

The points used are based on the products in the cart. If you set a product to be purchasable with 100 points and it's $93, then it will discount the order by that amount when 100 points are used. If you want to make sure the point-to-dollar ratio is even, then always use the same amount of points as the product price (so 93 points for a $93 product).

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