Post by youwei » Tue May 28, 2019 12:42 am

I bought an extension and found that it supports 3.0.2.0(they said), but after download and install it, I found that it does not support .twig format files, only supports .tpl, and does not compatity .twig in its detailed description,cannot find document to install it, I found that still can not run,want to refund, they refuse to refund my money.

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Post by youwei » Tue May 28, 2019 12:50 am


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Post by youwei » Tue May 28, 2019 12:55 am

They tell me they need 2-3 days to give me a standard extension,but now 20 days ........nothing can get from them...

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Post by youwei » Tue May 28, 2019 12:57 am

now I cannot install it and cannot run,so I decide to refund....wish opencart official company can help me

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Post by youwei » Tue May 28, 2019 12:59 am

I have bought more extensions from opencart,their extension can install easily ,and can support .twig,also can help me to solve more problems,util I meet this extension

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Post by Johnathan » Tue May 28, 2019 9:11 pm

Contact the OpenCart support team about refunds:

https://www.opencart.com/index.php?rout ... rt/contact

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