Search found 159 matches

Search found 159 matches

Random emails seem to be bouncing back

For some reason we are experiencing random emails bouncing back as undelivered. It doesn't happen for every customer or every order but somedays its all and other days its none. When you click to update status to 'shipped' it seems to be bouncing most of those back. Email settings seem to be correct...

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  • Sun May 13, 2018 4:35 pm
  • Replies 4
  • Views 349
Re: out of stock warning wrong

sorry 3.0.2 i have got the cart to work correctly now and it displays the item as out of stock. Is there a way to stop a person adding the quantity of an item to cart if its too many items? i.e i have 5 in stock but they add 6... it says success then you go cart cart and it says out of stock. I need...

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  • Mon Jan 22, 2018 8:04 pm
  • Replies 2
  • Views 355
opencart 2302 undefined error

opencart version 2.3.0.2 Fresh install no modifications of any sort. FTP details setup in server settings I have SSL forced across the entire site, current live site is in root with 3.02 install and this store is in ../upload/ folder htaccess file changed as per instructions on another topic relatin...

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  • Sat Jan 20, 2018 4:59 pm
  • Replies 1
  • Views 416
Re: Help - Massive colour difference

is it a clean install?
do you have image compression enabled?

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  • Sat Jan 20, 2018 1:28 am
  • Replies 3
  • Views 327
Re: shopping cart has to be reloaded to see changes

opencart 3.02 by the way. could my htaccess be causing the issue? ## EXPIRES CACHING ## <IfModule mod_expires.c> ExpiresActive On ExpiresByType image/jpg "access 1 year" ExpiresByType image/jpeg "access 1 year" ExpiresByType image/gif "access 1 year" ExpiresByType image/png "access 1 year" ExpiresBy...

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  • Fri Jan 19, 2018 8:58 pm
  • Replies 1
  • Views 230
shopping cart has to be reloaded to see changes

if you add a product or if you click to remove a product the browser has to be refreshed before you see the changes.
Its as though the store is one step behind all the time.

any ideas what could be causing this page/cart delay?

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  • Fri Jan 19, 2018 7:14 pm
  • Replies 1
  • Views 230
Re: Website Taking 1 Minute to load

go to gtmetrix. run a scan on your site, once complete click on 'waterfall' this will show which parts of your site are causing the slow down.
Do you have a theme running on the site at all? its most likely css files or javascript causing a slow down.

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  • Fri Jan 19, 2018 7:04 pm
  • Replies 4
  • Views 441
out of stock warning wrong

instead of showing fabric as being out of stock the site allows me to add too many products. If i then go to checkout, instead of saying the item is out of stock etc it keeps saying shipping method required. This goes away once you put in a correct amount of stock items. Shouldn't it have a red star...

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  • Fri Jan 19, 2018 6:54 pm
  • Replies 2
  • Views 355
Re: cache error file not found

unfortunately not, quite a few this morning. (error reporting front end stopped though thankfully)

2018-01-11 7:54:33 - PHP Warning: unlink...public_html/system/library/cache/file.php on line 48

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  • Thu Jan 11, 2018 4:10 pm
  • Replies 42
  • Views 7485
site has slowed to a crawl pace

*** edit, please ignore... won't allow me to delete this post*** could you please visit 'website' and click a few products, you will see that for some reason the past 2 days the site has started to run extremely slowly. I can't seem to figure out why, I'm seeing no specific errors. My server host sa...

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  • Wed Jan 10, 2018 8:30 pm
  • Replies 0
  • Views 423
Re: cache error file not found

Have you switch off Display Errors by going to System -> Settings -> Edit (for your store) -> Server (tab)? If you are using version 3. Have you switched off displaying of errors in the config files? To switch this off change $_['error_display'] to false in system\config\default.php or add $_['erro...

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  • Wed Jan 10, 2018 8:16 pm
  • Replies 42
  • Views 7485
Re: cache error file not found

The above code changes to file.php have not worked. i added them when you posted and have had several errors since. I cleared cache etc when changes were made. 2018-01-10 12:13:33 - PHP Warning: unlink(/var/sites/f/website.co.uk/storage/cache/cache.catalog.language.1515589999): No such file or direc...

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  • Wed Jan 10, 2018 8:15 pm
  • Replies 42
  • Views 7485
Re: cache error file not found

the github file is totally different to the original file and the code you have quoted isn't there.

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  • Wed Jan 10, 2018 6:30 pm
  • Replies 42
  • Views 7485
Re: cache error file not found

is this as well as the previous code change?
Ive just implemented the change listed before...

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  • Wed Jan 10, 2018 5:04 pm
  • Replies 42
  • Views 7485
Re: cache error file not found

I thought id try turning off cache to see what happens. Warning: fopen(/var/sites/f/website.co.uk/storage/logs/): failed to open stream: Is a directory in /var/sites/f/website.co.uk/public_html/system/library/log.php on line 22 That appeared once and haven't been able to see it again. Im getting loa...

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  • Wed Jan 10, 2018 1:58 am
  • Replies 42
  • Views 7485
Re: Your shopping cart is empty!

have you cleared your browser cache?
I did the same patch and worked ok for me?

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  • Wed Jan 10, 2018 1:47 am
  • Replies 15
  • Views 3102
Re: cache error file not found

the file in the brackets doesn't exist. the one that does is: cache.manufacturer.0.1515457091
slightly different numbers...


And the language file is: cache.catalog.language.1515458969

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  • Tue Jan 09, 2018 7:52 am
  • Replies 42
  • Views 7485
Re: cache error file not found

i have the error notification switched off but the error that still shows is a pop up that the user has to click ok to close.

as for the file, i don't know what file its trying to delete?

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  • Mon Jan 08, 2018 8:52 pm
  • Replies 42
  • Views 7485
Re: cache error file not found

instantly throws up an error and both admin and storefront don't load: Fatal error: Namespace declaration statement has to be the very first statement or after any declare call in the script in /var/sites/f/website.co.uk/public_html/system/library/cache/file.php on line 3 removed that line you said ...

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  • Mon Jan 08, 2018 1:43 am
  • Replies 42
  • Views 7485
Re: cache error file not found

this particular message popped up when editing an order.

the php error however shows up all over the place in admin in various places such as editing products, adding products, viewing products on the main site all sorts. seems to be a continuous error with that particular file.php

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  • Sun Jan 07, 2018 9:32 pm
  • Replies 42
  • Views 7485

Search found 159 matches