Search found 71 matches

Search found 71 matches

Product option images

Hello, In the product options there is a section for adding a product option image. This doesn't seem to do anything in ornaments.com which is using OCv2.0.1.2. Is it supposed to put a thumb image next to the option? We would like to have an image next to different types of options including check b...

Jump to post
  • Sat Feb 10, 2018 10:12 am
  • Replies 1
  • Views 430
Customer orders going through twice

Hello, I really need some help with this. I have a store that sells christmas ornaments. during the last week we have noticed that some customers (maybe 10-20%) are having their orders sent to authorize.net twice. There is a unique order number and authorization code for each, but the order is ident...

Jump to post
  • Fri Dec 16, 2016 1:33 am
  • Replies 1
  • Views 224
Address length in order

Hello, We have found an issue in the order address field in our store ornaments.com. When a customer enters a shipping address that is long such as "3900 Broadway Street North Apt. # 604", they are able to enter the whole thing into the first address field and in the order confirmation section in th...

Jump to post
  • Sat Nov 19, 2016 4:00 am
  • Replies 1
  • Views 222
Re: Category page title h1

Thank you! Sometimes I just need someone to point out the obvious after a couple hours of banging my head against it. :crazy:

Jump to post
  • Thu Nov 17, 2016 1:59 am
  • Replies 2
  • Views 309
Category page title h1

Hello, Could someone please tell me what file I edit to change the title of the product category pages from an H2 to an H1 element? I thought that it was in /catalog/view/theme/_theme/template/product/category.tpl, but when I changed line 17 to H1, it does not appear to effect the site after I clear...

Jump to post
  • Thu Nov 17, 2016 1:04 am
  • Replies 2
  • Views 309
Re: Product links in search results pages don't work

It turned out all I had to do was upgrade to the latest version of SmartSearch and the problem was solved.

Jump to post
  • Sat Jul 09, 2016 1:28 am
  • Replies 14
  • Views 1641
Re: Product links in search results pages don't work

Thank you, that did help. I had to be very methodical about it. I had to turn off the caching extension entirely and refresh each time. It turned out to be the SmartSearch extension. I suspected it and tested it a couple times, but not it the correct way. Thanks again. ;D

Jump to post
  • Thu Jul 07, 2016 4:38 am
  • Replies 14
  • Views 1641
Re: Product links in search results pages don't work

I am still having trouble with this issue. I have checked catalog/controller/product/search.php and compared it to the same file in our development setup that isn't having the problem and the files are identical. I have tried disabling vqmod extensions by going into the xml directory and renaming th...

Jump to post
  • Wed Jul 06, 2016 4:55 am
  • Replies 14
  • Views 1641
Re: Product links in search results pages don't work

I switched to the default theme and the issue is still there. :-[ I guess it may be an extension that is causing the problem.

I will try to check the search.php against a fresh file to see if there is a difference.

Jump to post
  • Wed Jun 08, 2016 7:24 am
  • Replies 14
  • Views 1641
Re: Product links in search results pages don't work

Thank you for looking at the site. I believe that you are missing one step. After you do the search and see the first page of search results, scroll down to the bottom and click to go to page 2. It is here that the links to products don't work. (and any other page you go to in the pagination.)

Jump to post
  • Wed Jun 08, 2016 3:08 am
  • Replies 14
  • Views 1641
Re: Product links in search results pages don't work

Is there anyone who know what file I need to adjust to fix this problem?

Jump to post
  • Tue Jun 07, 2016 2:31 am
  • Replies 14
  • Views 1641
Re: Product links in search results pages don't work

Thank you for your reply. You wouldn't happen to know where in the code this would be located would you?

Jump to post
  • Sat Jun 04, 2016 1:37 am
  • Replies 14
  • Views 1641
Product links in search results pages don't work

Hello, I have an interesting problem with Ornaments.com. (OC 2.1.0.2) If you do a search for an ornament such as 'soccer' it will come up with three pages of products. the links all work on the home page, but if you click the pagination link to go to page two, none of the products will open. If I cl...

Jump to post
  • Fri Jun 03, 2016 6:02 am
  • Replies 14
  • Views 1641
Re: Placeholders in product options

This seemed to clear up when I moved the site from development to live. no idea why.

Jump to post
  • Fri May 06, 2016 5:15 am
  • Replies 1
  • Views 278
Google Analytics E-commerce Tracking PRO not working

Hello, I have installed "Google_Ecommerce_ENHANCED v4.0 (OpenCart 2.x)" and went to modifications and clicked refresh. It is in the modifications list, but when I go to modules to install and configure, it is not there and when I look at settings > server, there is no space for the tracking code. I ...

Jump to post
  • Fri May 06, 2016 5:13 am
  • Replies 0
  • Views 870
Re: Images not showing up after upgrade.

OH! the image column in the products table has the images all listed as data/theimage.jpg and not catalog/theimage.jpg. Is there any way to easily fix this?

Jump to post
  • Fri Apr 15, 2016 7:29 am
  • Replies 5
  • Views 1124
Re: Images not showing up after upgrade.

Thank you for the reply. As I mentioned in my post, I moved all of the images to image/catalog. That did not solve the problem.

Jump to post
  • Fri Apr 15, 2016 5:26 am
  • Replies 5
  • Views 1124
Images not showing up after upgrade.

Hello, I just did an upgrade on the development install from 1.5.5.1 to 2.1 here: dev.ornaments.com. I used the extension ExcelPort to move all the data over and it went really well except for the images. I moved all of the images in to the image/catalog directory but when I look at the source on th...

Jump to post
  • Fri Apr 15, 2016 3:17 am
  • Replies 5
  • Views 1124
Placeholders in product options

Hello, I have a strange bug. I just upgraded from 1.5.5.1 to 2.1 on my development install. I transferred all of the products and options using Excelport extension and it worked pretty well (except for the pictures, but that is for another topic). If you look at this product: http://dev.ornaments.co...

Jump to post
  • Thu Apr 14, 2016 7:43 am
  • Replies 1
  • Views 278

Search found 71 matches