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Search found 16 matches
When cart is emptied by the customer how to redirect (refresh) back to cart page?
Hello all, I'm on 3.0.3.8 and running into an odd issue. If the customer removes the last product from their cart it locks up with a loading gif inside the shopping cart container instead of just refreshing and confirming the cart is empty as usual. Anyone ever run into this before? Thanks in advanc...
Jump to post- Fri May 26, 2023 3:32 am
- Replies 2
- Views 1658
Re: PayPal Checkout Integration Issues
Ok, I've got these issues sorted out... Johnathan was a huge help, very detailed and timely email responses from him. But, now I'm running into issues with figuring out the order statuses... There are options in the payment module, and there are options in system->settings->option tab... I'm very co...
Jump to post- Sun May 07, 2023 2:00 am
- Replies 6
- Views 3491
PayPal Checkout Integration Issues
Hello all, I've got an odd issue dealing with the Paypal Checkout Integration. 1. Everything is healthy and running fine throughout the whole website, except the following... 2. Add items to an order... Go into checkout... After clicking confirm, clicking on the PayPal button and logging into PayPal...
Jump to post- Fri May 05, 2023 4:04 am
- Replies 6
- Views 3491
Re: Customer can't login, but I can log them in through the admin side...
Problem solved...... 
It was server side database collation issues...
A module developer had changed some tables of the database to an oddball collation and things got out of sync.
- Installation, Upgrade, & Config Support
- Customer can't login, but I can log them in through the admin side...
- Wed Apr 19, 2023 12:29 am
- Replies 18
- Views 3272
Re: Customer can't login, but I can log them in through the admin side...
No it is still requiring activation which is not opencart default so there is a modification somewhere. You will have to disable your theme to test on default, if not that then disable your extensions one by one to see which one is editing the Opencart functionaility. I had just today set it to &qu...
Jump to post- Installation, Upgrade, & Config Support
- Customer can't login, but I can log them in through the admin side...
- Fri Apr 14, 2023 6:30 am
- Replies 18
- Views 3272
Re: Customer can't login, but I can log them in through the admin side...
I want it to be NO You will have to contact your theme developer because it is not an issue on default. Screen Shot 2023-04-13 at 21.54.02.png Check Admin=>customers =>customers > general tab is set to status ENABLED qwerty1 please All of your qwerty users are enabled... And it is now set to "...
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- Customer can't login, but I can log them in through the admin side...
- Fri Apr 14, 2023 5:41 am
- Replies 18
- Views 3272
Re: Customer can't login, but I can log them in through the admin side...
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- Installation, Upgrade, & Config Support
- Customer can't login, but I can log them in through the admin side...
- Fri Apr 14, 2023 5:25 am
- Replies 18
- Views 3272
Re: Customer can't login, but I can log them in through the admin side...
Did you go through the links and check everything else ? developer tools for example? We would need a link to your store (out of maintenance mode) to assist any further. Extensions / themes etc. Here's the link to the storefront... https://www.icbimproducts.com I have a theme installed (that was ov...
Jump to post- Installation, Upgrade, & Config Support
- Customer can't login, but I can log them in through the admin side...
- Fri Apr 14, 2023 2:16 am
- Replies 18
- Views 3272
Re: Customer can't login, but I can log them in through the admin side...
Customer login from the admin side is login via admin generated temporary token, not the regular manner, as such, they are totally unrelated. So you cannot draw conclusions from whether one works and the other doesn't. The last link is what you should do anyway, so keep that change. This explains i...
Jump to post- Installation, Upgrade, & Config Support
- Customer can't login, but I can log them in through the admin side...
- Thu Apr 13, 2023 11:14 pm
- Replies 18
- Views 3272
Re: Customer can't login, but I can log them in through the admin side...
I'm starting to think its not a session issue, because they can be logged in, just not with the usual "index.php?route=account/login" on the storefront.....
Any help with this is greatly appreciated!
- Installation, Upgrade, & Config Support
- Customer can't login, but I can log them in through the admin side...
- Thu Apr 13, 2023 10:51 pm
- Replies 18
- Views 3272
Re: Customer can't login, but I can log them in through the admin side...
Ok, so I've been working on this more... In the forum threads I've looked through, after adding / editing code changes the results are all the same. The customer can't login through the store front, but I can manually log them in through the admin side. The site is in maintenance mode, I'm not sure ...
Jump to post- Installation, Upgrade, & Config Support
- Customer can't login, but I can log them in through the admin side...
- Thu Apr 13, 2023 10:49 pm
- Replies 18
- Views 3272
Re: Customer can't login, but I can log them in through the admin side...
If that email address is not yours it would be best to replace the image and hide/obscure the email address (GDPR and all that). Please specify which logs and a web address so someone can check. Is it all customers ? Have you any extensions that are relevant to login / checkout ? Have you tried to ...
Jump to post- Installation, Upgrade, & Config Support
- Customer can't login, but I can log them in through the admin side...
- Thu Apr 13, 2023 11:46 am
- Replies 18
- Views 3272
Customer can't login, but I can log them in through the admin side...
Hello all, I'm using OC 3.0.3.8, I'm not sure how this happened but customers can't login to the storefront, but if I go into "Admin -> Customers -> Action -> Login to Store", I can log the customer in that way. I'm not seeing any errors in any error logs. Anyone have any insight into what...
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- Customer can't login, but I can log them in through the admin side...
- Thu Apr 13, 2023 8:14 am
- Replies 18
- Views 3272
Add Shipping Address Type / Residential or Business
I'm looking for help with adding two radio buttons on the address input form that allows the user to pick between a residential address or business address. My client needs this for proper info to be sent to FedEx and UPS. This info will need to be passed along and kept with the order details. Your ...
Jump to post- Mon Oct 21, 2013 12:24 am
- Replies 4
- Views 3786
Re: Display error to user if fedex shipping error?
Any suggestions on what to do?
Jump to post- Thu Apr 11, 2013 3:06 am
- Replies 2
- Views 560
Display error to user if fedex shipping error?
Hello everyone!
If there is an error during the Fedex quoting process, I need to display an error message to the user that says something like...
"Please check your shipping address for errors"
How can I do this?
Any help is greatly appreciated!!! Thx!
- Tue Apr 09, 2013 5:28 am
- Replies 2
- Views 560
Search found 16 matches
