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Search found 3 matches

Re: All new orders are going to missing orders

I had this problem on a couple of 1.5.6.5 sites. Check that the primary email address you have in your Paypal account is the same one as you use for your main store email. On Paypal standard payments I was getting mismatch errors in the Error logs file due to mismatching email addresses. Paypal saw...

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  • Sun Apr 21, 2019 6:37 pm
  • Replies 8
  • Views 1325
Re: All new orders are going to missing orders

I have the same issue. Using Version 2.0.3.1 Default status in the store settings is set to Pending Using PayPal Pro fro card payments and the status is set to processing Recently we received an email from PayPal and the transaction ID receipt made BUT the order from that customer is in the Missing ...

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  • Thu Apr 18, 2019 1:30 am
  • Replies 8
  • Views 1325
Re: pp_express order status not being updated

OC: version 2.3.0.2

I started having the same issue. All new orders are marked as Missing Orders and I see them only when I go to Orders and filter by Missing orders. Happen after 25Aug 2018. before that all was okay. Did anybody have the same issue? How to resolve this? thanks

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  • Tue Aug 28, 2018 9:02 pm
  • Replies 8
  • Views 5216

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Search found 3 matches