Post by deancallaway » Tue Oct 23, 2018 6:43 am

Hey guys,

Please, please, please help me! I was doing some work in the admin section, only adding and updating products, nothing else, and decided to clear the cache from the little settings gear thing.

Now, for some reason, whenever i go to /admin, its just a plain white page. I have absolutely no idea what to do now!! The site is working fine though?

Site is www.embroideredby.co.uk and /admin

Please someone throw some light on this.

OC Version: 3.0.2.0
Theme: MarketShop
A link to your site: www.embroideredby.co.uk

Many Thanks

Dean
Last edited by deancallaway on Tue Oct 23, 2018 6:54 am, edited 1 time in total.

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Post by straightlight » Tue Oct 23, 2018 6:48 am

As a new forum user, please read the forum rules. More information needed.

Dedication and passion goes to those who are able to push and merge a project.

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Post by deancallaway » Tue Oct 23, 2018 6:55 am

straightlight wrote:
Tue Oct 23, 2018 6:48 am
As a new forum user, please read the forum rules. More information needed.
Sorry, added OC version. I think thats all the info i can give right now as i cant log in to the admin :'(

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Post by straightlight » Tue Oct 23, 2018 6:58 am

deancallaway wrote:
Tue Oct 23, 2018 6:55 am
straightlight wrote:
Tue Oct 23, 2018 6:48 am
As a new forum user, please read the forum rules. More information needed.
Sorry, added OC version. I think thats all the info i can give right now as i cant log in to the admin :'(
Irrelevant. The error / server access logs can also be provided based on the fact you can't login to the admin.

Dedication and passion goes to those who are able to push and merge a project.

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Post by deancallaway » Tue Oct 23, 2018 7:00 am

straightlight wrote:
Tue Oct 23, 2018 6:58 am
deancallaway wrote:
Tue Oct 23, 2018 6:55 am
straightlight wrote:
Tue Oct 23, 2018 6:48 am
As a new forum user, please read the forum rules. More information needed.
Sorry, added OC version. I think thats all the info i can give right now as i cant log in to the admin :'(
Irrelevant. The error / server access logs can also be provided based on the fact you can't login to the admin.
There is no error, its just a plain white page.

I dont have access to the server logs?

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Post by IP_CAM » Tue Oct 23, 2018 7:11 am

There is no error, its just a plain white page.
I'm not blind, I just can't see anything .... :laugh: :crazy:

Server Error Log Access is possible by use of the Hoster
Site Admin Access Link, it has nothing to do with OpenCart Admin access.
But if you are not allowed to access the Host Admin Site either, then, you are
not the legal Owner of that Site.
Ernie

My Github OC Site: https://github.com/IP-CAM
5'200 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.


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Post by deancallaway » Tue Oct 23, 2018 7:20 am

These are the repeated errors, still making no sense to me:

embroideredby.co.uk [Tue Oct 23 00:06:00 2018] [error] [client 146.198.197.18:34545] #0 /home/cluster-sites/19522/e/embroideredby.co.uk/storage/modification/system/engine/action.php(79): ControllerStartupSass->index()
embroideredby.co.uk [Tue Oct 23 00:06:00 2018] [error] [client 146.198.197.18:34545] #1 /home/cluster-sites/19522/e/embroideredby.co.uk/public_html/system/engine/router.php(67): Action->execute(Object(Registry))
embroideredby.co.uk [Tue Oct 23 00:06:00 2018] [error] [client 146.198.197.18:34545] #3 /home/cluster-sites/19522/e/embroideredby.co.uk/public_html/system/framework.php(168): Router->dispatch(Object(Action), Object(Action))
embroideredby.co.uk [Tue Oct 23 00:06:00 2018] [error] [client 146.198.197.18:34545] #2 /home/cluster-sites/19522/e/embroideredby.co.uk/public_html/system/engine/router.php(46): Router->execute(Object(Action))
embroideredby.co.uk [Tue Oct 23 00:06:00 2018] [error] [client 146.198.197.18:34545] #4 /home/cluster-sites/19522/e/embroideredby.co.uk/public_html/system/startup.php(104): require_once('/home/cluster-s...')
embroideredby.co.uk [Tue Oct 23 00:06:00 2018] [error] [client 146.198.197.18:34545] #6 {main}
embroideredby.co.uk [Tue Oct 23 00:06:00 2018] [error] [client 146.198.197.18:34545] #5 /home/cluster-sites/19522/e/embroideredby.co.uk/public_html/admin/index.php(19): start('admin')
embroideredby.co.uk [Tue Oct 23 00:06:00 2018] [error] [client 146.198.197.18:34545] thrown in /home/cluster-sites/19522/e/embroideredby.co.uk/public_html/admin/controller/startup/sass.php on line 9
embroideredby.co.uk [Tue Oct 23 00:06:59 2018] [error] [client 146.198.197.18:56789] Stack trace:
embroideredby.co.uk [Tue Oct 23 00:06:59 2018] [error] [client 146.198.197.18:56789] PHP Fatal error: Uncaught Error: Class 'Scssc' not found in /home/cluster-sites/19522/e/embroideredby.co.uk/public_html/admin/controller/startup/sass.php:9
embroideredby.co.uk [Tue Oct 23 00:06:59 2018] [error] [client 146.198.197.18:56789] #1 /home/cluster-sites/19522/e/embroideredby.co.uk/public_html/system/engine/router.php(67): Action->execute(Object(Registry))

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Post by straightlight » Tue Oct 23, 2018 7:22 am

While you could be the legal owner of that site, it is also possible that your server access logs might be disabled. In order to confirm that thought, check in your root FTP domain for an access_logs or logs folder or on your host console for the logs icon.

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Post by deancallaway » Tue Oct 23, 2018 7:25 am

straightlight wrote:
Tue Oct 23, 2018 7:22 am
While you could be the legal owner of that site, it is also possible that your server access logs might be disabled. In order to confirm that thought, check in your root FTP domain for an access_logs or logs folder or on your host console for the logs icon.
Just posted the logs above:

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Post by straightlight » Tue Oct 23, 2018 9:42 am

embroideredby.co.uk [Tue Oct 23 00:06:00 2018] [error] [client 146.198.197.18:34545] #0 /home/cluster-sites/19522/e/embroideredby.co.uk/storage/modification/system/engine/action.php(79): ControllerStartupSass->index()
Caused by an installed OCMod extension.

Dedication and passion goes to those who are able to push and merge a project.

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