Post by sincuentos » Tue Feb 20, 2018 3:01 am

I am having problems with missing orders in OC 3.0.2; all cod and bank transfer payments go to missing orders, but order was placed succesfully.
I have read some possible solutions but doesnt work for me, like delete manually al status orders and place new.
I put a fresh install of Oc 3.0.3.0b in other server to see if error if fixed but error still persist.

What can I do?

Thanks.

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Post by straightlight » Tue Feb 20, 2018 4:56 am

I have read some possible solutions but doesnt work for me
Where? Where did you read some possible solutions about this?
What can I do?
To provide the actual locations where you found those possible solutions.

Dedication and passion goes to those who are able to push and merge a project.

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Post by sincuentos » Tue Feb 20, 2018 6:47 am

Thanks so much for answer.

In this post talk about solution viewtopic.php?f=199&p=694206#p694206 , and here viewtopic.php?t=185692

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Post by sincuentos » Wed Mar 14, 2018 3:59 am

Hello, I am stuck with this issue. I tested in a 3.1.0.0b fresh install and I can do first payment by Cod or bank transfer, but next orders shows success message in checkout page but in admin is a missing order.
Server error log not show any error.

Please can help me someone?

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Post by deal4t » Tue Jun 19, 2018 5:19 am

sincuentos wrote:
Wed Mar 14, 2018 3:59 am
Hello, I am stuck with this issue. I tested in a 3.1.0.0b fresh install and I can do first payment by Cod or bank transfer, but next orders shows success message in checkout page but in admin is a missing order.
Server error log not show any error.

Please can help me someone?
Hi you solved the problem? I have the same ....

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Post by kerim92 » Fri Nov 30, 2018 3:53 am

my problem looks like same
%90 payments success. %10 payment success but order in missing orders.

do anyone know what cause of this problem?

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Post by carbonyte » Fri Nov 06, 2020 5:52 pm

In my case the culprit turned out to be browser caching rules I had set in htaccess (see attached). Maybe some AJAX calls were not made due to this. But when I commented out the three highlighted 3 lines (not sure which one is responsible, I suppose the first one), the orders started coming through normally.

Without it all orders missed their first line of order history set.

Now there is something else that I don't understand, though - the orders all come as "Processing", instead of "Pending" (at some point I had changed that setting in the OC settings, to see if that would help, but then I returned it to "Pending").

PS: For some reason my message got filtered as spam when I tried including the htaccess code in it, so I had to resort to putting it in an image - sorry for that.

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Post by ADD Creative » Sat Nov 07, 2020 1:54 am

It could be the ExpiresDefault line. There is a bug that was introduced in OpenCart 3 where no cache control headers are set. Setting an future expires date will most likely make the issue more noticeable.

viewtopic.php?f=202&t=206449#p786660

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Post by straightlight » Sat Nov 07, 2020 1:59 am

Not a bug.

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