Post by soamjena » Wed Jun 13, 2018 9:30 pm

Hi, I had everything working perfectly fine.
But since a week, the blog page is showing blank.

But everything else works and opens fine.
Its only the blog page which is blank.

What can be the reason and how to debug it ?

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Post by soamjena » Wed Jun 13, 2018 9:33 pm

When I check error log, it says this,

[Wed Jun 13 19:02:35.523424 2018] [access_compat:error] [pid 1631539:tid 140641572976384] [client 103.194.232.68:63318] AH01797: client denied by server configuration: /home/abc/public_html/system/config/revslider/rs-plugin/assets/coloredbg.png, referer: https://www.abc.com/
[Wed Jun 13 19:02:35.511635 2018] [access_compat:error] [pid 1625093:tid 140641468077824] [client 103.194.232.68:63317] AH01797: client denied by server configuration: /home/abc/public_html/system/config/revslider/rs-plugin/assets/loader.gif, referer: https://www.abc.com/

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Post by soamjena » Wed Jun 13, 2018 9:34 pm

but in blog there is no rev slider plugin being used.

Whereas rev slider plugin is used on front page and it works perfectly fine.

What can be the issue ?

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Post by sw!tch » Thu Jun 14, 2018 1:22 am

soamjena wrote:
Wed Jun 13, 2018 9:33 pm
[Wed Jun 13 19:02:35.523424 2018] [access_compat:error] [pid 1631539:tid 140641572976384] [client 103.194.232.68:63318] AH01797: client denied by server configuration: /home/abc/public_html/system/config/revslider/rs-plugin/assets/coloredbg.png, referer: https://www.abc.com/
[Wed Jun 13 19:02:35.511635 2018] [access_compat:error] [pid 1625093:tid 140641468077824] [client 103.194.232.68:63317] AH01797: client denied by server configuration: /home/abc/public_html/system/config/revslider/rs-plugin/assets/loader.gif, referer: https://www.abc.com/

Your server is blocking the request either .htaccess order/deny, mod_authz or mod_security.
Last edited by sw!tch on Thu Jun 14, 2018 1:27 am, edited 1 time in total.

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Post by soamjena » Thu Jun 14, 2018 1:26 am

ok what exactly to be added ?
Howcome whole site works and just not blog page and blog posts ?

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Post by sw!tch » Thu Jun 14, 2018 1:30 am

soamjena wrote:
Thu Jun 14, 2018 1:26 am
ok what exactly to be added ?
Howcome whole site works and just not blog page and blog posts ?
Because possibly some line of code in the blog post is matching a rule. Check your .htaccess file and check with your web host.

Look in your opencart error log as well maybe some other errors there.

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Post by soamjena » Thu Jun 14, 2018 2:23 am

Do you mean blog function php code page ?

Blog page itself is blank.

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Post by sw!tch » Thu Jun 14, 2018 3:27 am

I actually don't even think its related to the error above. If you browse to

public_html/system/config/revslider/ do you actually see files there?

Without error logs or something it could be anything. Contact the developer of the blog extension or otherwise your webhost can check your error logs and see why its blank. A blank page is usually halting due to an error, check your opencart error log.

You may want to post in the commercial section if you need help debugging the issue.

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Post by paulfeakins » Thu Jun 14, 2018 5:31 pm

Contact your web host.

If they don't help, switch to one who is more helpful.

For quick, professional OpenCart support please email info@antropy.co.uk


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Post by soamjena » Fri Jun 15, 2018 1:38 am

Web host is very helpful, but what I need to exactly ask ?

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