Order emails not being sent

Hi all,

I'm using V2.3.0.2 and for some reason if you place an order as a customer the admin receives an email saying an order has been received however the customer account receives nothing. You receive a registration email fine although it goes to spam (I'm trying to work through this with my host and DNS entry) but a confirmation to the customer doesn't seem to get sent? Anyone know where I need to start looking do I need to fill out the email Under System Settings? I don't know if I do as the admin email is being received OK?

Cheers

Nick

Either look on Google for your provider's FAQ pages or contact your host. You can also see those events in your access logs from either your root FTP access_logs or logs folder or on your host console in the error logs icon.