Hi,
Our customers are receiving constant order update emails for the same order...
We did a test order and we've had around 11 order update emails in the last 24 hours for the same order.
I'm not sure if it's related, but when we tried to "add order history" (i.e. Change the order to complete, returned, cancelled, etc) it wouldn't work. We would select the order status and click "Add history", but nothing would happen, the button just says "Loading..."
Any help would be greatly appreciated - Please advise as soon as possible.
Thanks
UPDATE - When I use the inspect console, I can see the following error...
Uncaught TypeError: Cannot read property 'error' of null
at Object.success (index.php?option=com_mijoshop&route=sale/order/info&token=ad868e898ae10630e98ffdaf1ae5e336&order_id=57:1244)
at i (jquery.min.js:2)
at Object.fireWith [as resolveWith] (jquery.min.js:2)
at y (jquery.min.js:4)
at XMLHttpRequest.c (jquery.min.js:4)
Any ideas on what this is and how to resolve?
Thanks
Uncaught TypeError: Cannot read property 'error' of null
at Object.success (index.php?option=com_mijoshop&route=sale/order/info&token=ad868e898ae10630e98ffdaf1ae5e336&order_id=57:1244)
at i (jquery.min.js:2)
at Object.fireWith [as resolveWith] (jquery.min.js:2)
at y (jquery.min.js:4)
at XMLHttpRequest.c (jquery.min.js:4)
Any ideas on what this is and how to resolve?
Thanks
You are using Mijoshop, an unsupported derivation of OpenCart, and your error is most likely caused by an Ajax call, which could be an error on your web theme or the way it's integrated. Do a clean install of OpenCart to see whether you can replicate the same error.
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UPDATE:
We seem to have resolved the duplicate order emails going out by changing the Joomla Mail Settings (in Global Config) to SMTP as oppose to PHP Mail.
In terms of the add history error, MijoShop support have said the following...
We seem to have resolved the duplicate order emails going out by changing the Joomla Mail Settings (in Global Config) to SMTP as oppose to PHP Mail.
In terms of the add history error, MijoShop support have said the following...
"As for the history issue, it happens when your server doesn't support cURL loopback.
You should ask your host to enable the HTTP loopback request feature otherwise it won't work.
Here you can find more about this issue:
http://forum.opencart.com/viewtopic.php?f=10&t=146714"
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