Post by jge » Thu May 18, 2017 6:35 pm

Hi,

I use OC 2.0.1.1.
I have a problem on my checkout process.
From step "payment method", when I click "continue", I am sent to the payment gateway instead of showing the step : "order confirmation" before.

Any idea what causes this ?
www.operaperles.com

Thank you in advance,

Opéra Perles
Cultured pearl jewelry
https://www.operaperles.com


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Post by paulfeakins » Thu May 18, 2017 6:49 pm

I can see you're using "Colissimo". It would be their payment gateway that's doing this, so you would need to speak to the developer of that gateway extension.

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Post by jge » Thu May 18, 2017 7:00 pm

paulfeakins wrote:
Thu May 18, 2017 6:49 pm
I can see you're using "Colissimo". It would be their payment gateway that's doing this, so you would need to speak to the developer of that gateway extension.
Hi,

Thank you for your help.

I am not sure I am following you... Colissimo is a shipping company, not a payment gateway. I am unclear on how this could have anything to do with my issue...

Opéra Perles
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https://www.operaperles.com


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Post by chrisranjana.com » Fri May 19, 2017 3:07 pm

jge wrote:
Thu May 18, 2017 6:35 pm
Hi,

I use OC 2.0.1.1.
I have a problem on my checkout process.
From step "payment method", when I click "continue", I am sent to the payment gateway instead of showing the step : "order confirmation" before.

Any idea what causes this ?
www.operaperles.com

Thank you in advance,
Are you sure the order confirmation does not show up in guest checkout ? It showed up fine now.

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https://www.chrisranjana.com


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Post by jge » Fri May 19, 2017 4:21 pm

chrisranjana.com wrote:
Fri May 19, 2017 3:07 pm
Are you sure the order confirmation does not show up in guest checkout ? It showed up fine now.
Hi,

My issue has been solved by the developer that made my payment module.
I asked him to explain what was the problem exactly so that I can put the info here in case someone else has the problem.

Thank you for your help,

Opéra Perles
Cultured pearl jewelry
https://www.operaperles.com


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