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I got a reply from opencart support, they have "a slight issue" with skrill.. they asked if they can send the money to my paypal, I agreed, so I expect the payment soon.D3MO wrote:Is there anybody from Opencart team at least to shed the light about the situation, and what is going on. As we are left here in a dark it is already 5th day and still no payouts. Last month at least Daniel made announcement. this month nothing.
It would be nice if they would send all sellers with a skrill account an E-mail, since now a lot of people have no clue.
I suggest you to use paypal (if you have a paypal account) and send them an Email to request your payment to paypal..
Hope this helps
"a slight issue" sounds dangerously... What to do if no paypal account...Tomit wrote:I got a reply from opencart support, they have "a slight issue" with skrill.. they asked if they can send the money to my paypal, I agreed, so I expect the payment soon.
did they say anything about ETA of problem resolved?
Thats what I thought I guess it's best for you to contact support directly.phenomena wrote:"a slight issue" sounds dangerously... What to do if no paypal account...Tomit wrote:I got a reply from opencart support, they have "a slight issue" with skrill.. they asked if they can send the money to my paypal, I agreed, so I expect the payment soon.
did they say anything about ETA of problem resolved?
phenomena wrote:"a slight issue" sounds dangerously... What to do if no paypal account...Tomit wrote:I got a reply from opencart support, they have "a slight issue" with skrill.. they asked if they can send the money to my paypal, I agreed, so I expect the payment soon.
did they say anything about ETA of problem resolved?
they should post here announcement what is the issue. Maybe not enough money in skrill account of opencart to process the payments with skrill? if all customers mostly buys with paypal? but at least opencart staff should inform us about the situation because now we sit like a dogs at a supermarket doors and waiting for "master to come out" and nobody knows when it will happen . in a day? 2 days? week? what happens with a cliennts when they do not get support on mods for 3 days ? most of them starts asking refund.
Opencart Expert | voldemaras@gmail.com
Skype - programanija | Gtalk - voldemaras@gmail.com
Extensions for Opencart @ https://www.opencartextensions.eu / or Opencart Marketplace
Need Custom Module? debug third party module or simply have any question related to Opencart? feel free to contact directly for a live chat session:) - INSTANT LIVE CHAT
lol like dogs at a supermarketD3MO wrote: they should post here announcement what is the issue. Maybe not enough money in skrill account of opencart to process the payments with skrill? if all customers mostly buys with paypal? but at least opencart staff should inform us about the situation because now we sit like a dogs at a supermarket doors and waiting for "master to come out" and nobody knows when it will happen . in a day? 2 days? week? what happens with a cliennts when they do not get support on mods for 3 days ? most of them starts asking refund.
I agree, Daniel had issues with Skrill before, if I remember correctly they needed some proof of where the money came from, and why.. So chances are they froze the skrill account, and they don't know how long it will take.
They should definitely keep us up to date on issues like this, it's pretty unprofessional to keep us guessing.
Just be open with the people who provide the cashflow in the first place.
Tomit wrote:lol like dogs at a supermarketD3MO wrote: they should post here announcement what is the issue. Maybe not enough money in skrill account of opencart to process the payments with skrill? if all customers mostly buys with paypal? but at least opencart staff should inform us about the situation because now we sit like a dogs at a supermarket doors and waiting for "master to come out" and nobody knows when it will happen . in a day? 2 days? week? what happens with a cliennts when they do not get support on mods for 3 days ? most of them starts asking refund.
I agree, Daniel had issues with Skrill before, if I remember correctly they needed some proof of where the money came from, and why.. So chances are they froze the skrill account, and they don't know how long it will take.
They should definitely keep us up to date on issues like this, it's pretty unprofessional to keep us guessing.
Just be open with the people who provide the cashflow in the first place.
Opencart Expert | voldemaras@gmail.com
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Extensions for Opencart @ https://www.opencartextensions.eu / or Opencart Marketplace
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) I hope this is just temporary difficulties, they just fully upgraded the platform, many developers also are a little perplexed about what's going on here. I think we all have to survive this crisis...discoverytdi wrote:Support emails not working either. Sent a refund request Tuesday not heard a thing going to resend the request and if I still get no reply might have to raise a dispute with pay pal. this new system is total dog poo.
What bothers me the most is they don't reach out to us, they have thousands of good developers on this forum who can help them out if they need to. I would even help them out for free to get everything back on track.phenomena wrote:) I hope this is just temporary difficulties, they just fully upgraded the platform, many developers also are a little perplexed about what's going on here. I think we all have to survive this crisis...discoverytdi wrote:Support emails not working either. Sent a refund request Tuesday not heard a thing going to resend the request and if I still get no reply might have to raise a dispute with pay pal. this new system is total dog poo.
Opencart Expert | voldemaras@gmail.com
Skype - programanija | Gtalk - voldemaras@gmail.com
Extensions for Opencart @ https://www.opencartextensions.eu / or Opencart Marketplace
Need Custom Module? debug third party module or simply have any question related to Opencart? feel free to contact directly for a live chat session:) - INSTANT LIVE CHAT
Yes, something strange happening there... Hope all OK with OpenCart team and they will let us know what's going on in the nearest futureD3MO wrote:strange thing. Such errors like is seen on marketplace could be fixed in a week for sure. it is simply somebody doesnt do anything. why bother:)? clients still buy extensions. who cares that developers do not get the payouts:)? most important that the payments does reaches the opencart itself. (no offence) but from my point of view it looks like this, nobody replies to any question regarding our sold extension payouts, our supported extensions and so on. with such atitude from opencart lots of developers simply will start to redirect own clients to buy the extensions directly from them and not like allways providing link to opencart marketplace. With all respect to opencart staff i got tired siting in a dark and waiting for my payyout to come out.
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