Hello developers!
We've made a couple of updates to the OpenCart Extension Store & notifications which will help you increase the number of cross-sales that you get from your extensions.
When you edit one of your extensions you will now need to add a reason for the edit before you can submit the changes. If you choose to notify users of your extension, this update will be included in the notification email that will be sent to users who have purchased your extension. This email is now designed to match the OpenCart branding and will include links to other extensions that you have, encouraging users to click-through and purchase more extensions from you. Purchased extension receipt emails will also now include links to your other modules.
Thanks,
Heather
We've made a couple of updates to the OpenCart Extension Store & notifications which will help you increase the number of cross-sales that you get from your extensions.
When you edit one of your extensions you will now need to add a reason for the edit before you can submit the changes. If you choose to notify users of your extension, this update will be included in the notification email that will be sent to users who have purchased your extension. This email is now designed to match the OpenCart branding and will include links to other extensions that you have, encouraging users to click-through and purchase more extensions from you. Purchased extension receipt emails will also now include links to your other modules.
Thanks,
Heather
Heather
Hey Heather,
I seen the new field appear yesterday and thought that was a nice addition. It saves developers from having to use the extension comment section to post the changes.
I'm glad to see that OpenCart is starting to focus some of their resources on improving the OpenCart Extension Store. The changes that have been implemented recently are definitely a step in the right direction.
A couple other ideas for the extension store:
Thanks,
Joel.
I seen the new field appear yesterday and thought that was a nice addition. It saves developers from having to use the extension comment section to post the changes.
I'm glad to see that OpenCart is starting to focus some of their resources on improving the OpenCart Extension Store. The changes that have been implemented recently are definitely a step in the right direction.
A couple other ideas for the extension store:
- Larger size for the additional images on the extension page. It's very difficult to see the images.
Modify the Request Support link to send the support request directly to the developer. A lot of customers assume this is how it works, but instead they're sent to the OpenCart support team. We are then copied on the support ticket by the OpenCart support team. This would save the OpenCart support team the headache of having to play the middle man, as well as reduce the support wait time for customers.
Thanks,
Joel.
Totally agree with the improvements that Joel has recommended above. I've lost count of the number of times I've had tickets from opencart sent to me, days after I've solved it with the customer directly. It's a hindrance, not a help
Glad to hear the e-mail system is now sending cross-sale data when updating. Would be nice to see what this looks like exactly. My only concern will be people misusing the updates to hound customers about their extensions basically, and them being blocked for all of us developers
Glad to hear the e-mail system is now sending cross-sale data when updating. Would be nice to see what this looks like exactly. My only concern will be people misusing the updates to hound customers about their extensions basically, and them being blocked for all of us developers
That's a good point, I didn't even think of that.JAY6390 wrote:My only concern will be people misusing the updates to hound customers about their extensions basically, and them being blocked for all of us developers
Perhaps the cross selling should be left out of the extension update notifications, but kept on the purchase confirmation email? It makes more sense to promote additional extensions after a customer has completed a purchase, rather than when the customer receives an extension update notification.
Regards,
Joel.
What has happened with the sortorder of the extensions? Usually the latest modified/added were shown first. Now they seems to be messed up all together. If you try to browse the extensions the same extension will appear on several places.
They finally removed the default sort of "Recently Modified" so lamers can stop updating their mods every 24 hours to get back on the first page for 2 minutes. Now the first page is randomized.thbr02 wrote:What has happened with the sortorder of the extensions? Usually the latest modified/added were shown first. Now they seems to be messed up all together. If you try to browse the extensions the same extension will appear on several places.
But the recently modified link's first state is "ASC" which can be confusing since it would make more sense for it to be DESC on the first click. For now people need to click it twice to see their recently modified mods show up.
Hello Heather,
nice updates, but I can see that you have updated the email for "new comments" and "extension purchased" notification as well.
May I suggest to include again the "Reply-to" field, as now when I receive an email saying that someone has commented on our module I cannot use the "Reply" button as this is going to support@opencart.com?
Thanks in advance.
nice updates, but I can see that you have updated the email for "new comments" and "extension purchased" notification as well.
May I suggest to include again the "Reply-to" field, as now when I receive an email saying that someone has commented on our module I cannot use the "Reply" button as this is going to support@opencart.com?
Thanks in advance.
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The new comment email is a bit annoying now that we cannot reply directly to the user anymore. At the very least we need a system that allows use to email a response, like zen-desk does.. so that we can reply to the email and it will update the comment reply with the message. It is too cumbersome to have to login to the site everytime, and a lot of times the comment is something specific that doesn't need to clutter up the public comment area, making it hard for customers to sift through common questions and answers.
Agree with the above. I also don't see why the emails are sent in HTML with tracking links. The old style used to work. Now every time I get an email regarding OC comments my email software thinks it's spam. I don't understand why these pretty useless changes are being added in place of some actual functionality that we could actually benefit from. One of my main gripes is the comment box that is still at the bottom of the page while the actual comments show in reverse order. This means if you want to read what someone said, you have to scroll through a bunch of comments to see it, then scroll back down to type your comments
I completely agree, it's very cumbersome.JAY6390 wrote:One of my main gripes is the comment box that is still at the bottom of the page while the actual comments show in reverse order. This means if you want to read what someone said, you have to scroll through a bunch of comments to see it, then scroll back down to type your comments
The link to the extension page in the comment notification email is no longer a live link. Can this be restored back to the way it was previously?
Also, could the order notification emails be updated with a reply-to to the customer's email address? This would allow developers to setup an autoreply to let the customer know who to contact if they have any questions. This would help reduce the number of customers going through the OpenCart support system for help.
Regards,
Joel.
Also, could the order notification emails be updated with a reply-to to the customer's email address? This would allow developers to setup an autoreply to let the customer know who to contact if they have any questions. This would help reduce the number of customers going through the OpenCart support system for help.
Regards,
Joel.
Please, for the love of god, make the Reason field NOT mandatory! It's extremely annoying to enter something in this field, when you do several updates in a row. For example, when you change description, then logos, then upload file, etc. This is a pretty common situation, I do this often to keep session active, while fixing errors, checking how description looks etc. Captcha is already quite enough to annoy yourself to death, when you need to do multiple updates.
+1czorny wrote:Please, for the love of god, make the Reason field NOT mandatory! It's extremely annoying to enter something in this field, when you do several updates in a row. For example, when you change description, then logos, then upload file, etc. This is a pretty common situation, I do this often to keep session active, while fixing errors, checking how description looks etc. Captcha is already quite enough to annoy yourself to death, when you need to do multiple updates.
I just added a script to add generic text to it.
Yes definitely needs to not be mandatory!Qphoria wrote:+1czorny wrote:Please, for the love of god, make the Reason field NOT mandatory! It's extremely annoying to enter something in this field, when you do several updates in a row. For example, when you change description, then logos, then upload file, etc. This is a pretty common situation, I do this often to keep session active, while fixing errors, checking how description looks etc. Captcha is already quite enough to annoy yourself to death, when you need to do multiple updates.
I just added a script to add generic text to it.
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I definitely agree on this point of view. this captcha stuff is already enough mandating contributors to fill. Instead, the OC team should rather consider to log the date and time of every time the form was saved and if they want how many times in day on the back-end for all we'd care. At least, it won't be on the front-end as a mandatory field.Please, for the love of god, make the Reason field NOT mandatory! It's extremely annoying to enter something in this field, when you do several updates in a row. For example, when you change description, then logos, then upload file, etc. This is a pretty common situation, I do this often to keep session active, while fixing errors, checking how description looks etc. Captcha is already quite enough to annoy yourself to death, when you need to do multiple updates.
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Regards,
Straightlight
Programmer / Opencart Tester
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