When I place an order with authorize.net the order gets processed by authorize.net and the store but the user never gets forwarded past the "please wait" piece.
Has anyone seen this? Any advice?
Thanks,
Scott
Has anyone seen this? Any advice?
Thanks,
Scott
Last edited by i2Paq on Fri Feb 19, 2010 12:09 am, edited 1 time in total.
Reason: Topic moved
Reason: Topic moved
I'm having same problems with PayPal Pro. I'm getting confirmation emails and the transaction is posting properly in PayPal so I know it's working, it's just not getting the proper feedback to move on.
Just installed OC and setup Payment with Authorize.net and I too am experiencing the same issue. I've seen several threads with this very same issue listed within this community, seems like a trend.
Anyone find a solution yet? Please post if you have.
Anyone find a solution yet? Please post if you have.
I assume you mean this one:Daniel wrote:its not the Authorize.net module. the misake is in the model order.php script.
http://forum.opencart.com/viewtopic.php ... order_info
That fix should fix the please wait then
Hi guys,
Thanks for the response. Sorry to be a pain but this didn't work. Here is the update:
on my order.php file I replaced the old code with:
if ($order_query->row['payment_address_format']) {
$format = $order_query->row['payment_address_format'];
} else {
$format = '{firstname} {lastname}' . "\n" . '{company}' . "\n" . '{address_1}' . "\n" . '{address_2}' . "\n" . '{city} {postcode}' . "\n" . '{zone}' . "\n" . '{country}';
}
But I am still receiving the "please wait!"... and again the admin did receive the confirmation from Authorize.net and the transaction was processed just unable to get to the confirmation page.
Thanks for the response. Sorry to be a pain but this didn't work. Here is the update:
on my order.php file I replaced the old code with:
if ($order_query->row['payment_address_format']) {
$format = $order_query->row['payment_address_format'];
} else {
$format = '{firstname} {lastname}' . "\n" . '{company}' . "\n" . '{address_1}' . "\n" . '{address_2}' . "\n" . '{city} {postcode}' . "\n" . '{zone}' . "\n" . '{country}';
}
But I am still receiving the "please wait!"... and again the admin did receive the confirmation from Authorize.net and the transaction was processed just unable to get to the confirmation page.
Hello,
I am also having this same problem. I have both Authorize.net and Paypal modules installed with my OpenCart server, but neither will go past the "Please Wait" message. As the member above posted, if you click on the button a second time then the page will refresh, but the average shopper may not think to do that. (also, the button becomes disabled, not allowing a second click in IE, but you can click it a 2nd time in Chrome or Firefox).
I have run the transactions in a test mode and can verify that the transactions for both Auth.net and Paypal appear to be completing (confirmation emails sent, orders created in databse, etc), but the checkout page just won't display the confirmation.
I read the two responses in this thread that indicate that a solution exists, but the pasted code didn't work for me, and I was hoping for something a bit more "official" as to a direct, appropriate fix to the problem (since it is supposed to be somewhere in the order.php file, and not the two modules in question).
Thanks, any help would be appreciated.
I am also having this same problem. I have both Authorize.net and Paypal modules installed with my OpenCart server, but neither will go past the "Please Wait" message. As the member above posted, if you click on the button a second time then the page will refresh, but the average shopper may not think to do that. (also, the button becomes disabled, not allowing a second click in IE, but you can click it a 2nd time in Chrome or Firefox).
I have run the transactions in a test mode and can verify that the transactions for both Auth.net and Paypal appear to be completing (confirmation emails sent, orders created in databse, etc), but the checkout page just won't display the confirmation.
I read the two responses in this thread that indicate that a solution exists, but the pasted code didn't work for me, and I was hoping for something a bit more "official" as to a direct, appropriate fix to the problem (since it is supposed to be somewhere in the order.php file, and not the two modules in question).
Thanks, any help would be appreciated.
This really should fix it.Qphoria wrote:I assume you mean this one:Daniel wrote:its not the Authorize.net module. the misake is in the model order.php script.
http://forum.opencart.com/viewtopic.php ... order_info
That fix should fix the please wait then
you're right. that did fix the problem. not sure why it didn't work the first time I tried to make the change; but i did find the error log in the Admin content and the last entry in there pointed me to the file mentioned above, and the line number exactly correct as well. nice to have the extra confirmation there,
this time when i made the change i only changed the short section of text that was incorrect instead of the whole line, and it seemed to work.
thanks for the quick response.
this time when i made the change i only changed the short section of text that was incorrect instead of the whole line, and it seemed to work.
thanks for the quick response.
I wish I could say this fixed my issue, however I continue to see the "Please wait!" message on the checkout / confirmation page. It never continues on from that page, plus there is no record showing a sale had been made and not error shown in the logs.
Any suggestions?
Just to let you know I'm running OpenCart on Windows 2003 (IIS6), with MySQL and PHP5.
The site is not live to the public yet but you can view it here: https://www.piercecountylibrary.org/store/
Any suggestions?
Just to let you know I'm running OpenCart on Windows 2003 (IIS6), with MySQL and PHP5.
The site is not live to the public yet but you can view it here: https://www.piercecountylibrary.org/store/
Yeah... I already applied that change in order.php and it still hangs, no errors in the log and no sales shown.
Also, I just upgraded from 1.4.4 to v1.4.6 Released 29th March, 2010. I noticed this fix was addressed in that release. So the suggestion to apply it again is mot.
Any other suggestions????
Also, I just upgraded from 1.4.4 to v1.4.6 Released 29th March, 2010. I noticed this fix was addressed in that release. So the suggestion to apply it again is mot.
Any other suggestions????
I too am having the same issue. I even bought the Qphoric AIM module. Now instead of getting the "Please Wait" I get "Error: The transaction has been processed".
The orders are in fact processed.
Also the items are not removed from the shopping cart. I assume, that is related to the same issue.
I am using OC 1.4.7. The error existed prior to the upgrade.
The orders are in fact processed.
Also the items are not removed from the shopping cart. I assume, that is related to the same issue.
I am using OC 1.4.7. The error existed prior to the upgrade.
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