Community Forums

by **franklin** » Thu Mar 22, 2012 4:04 am

This happen in OC-V1 (OC-1521)
When I try to use this option in admin thru Sales/Customers/IP Blacklist show me this message:

You do not have permission to access this page, please refer to your system administrator.

I'm the administrator.

3/22/2012
12:04am

by **jty** » Thu Mar 22, 2012 10:12 am

franklin wrote:You do not have permission to access this page

admin > system > users > user groups > edit
select all > save

being a new feature for 1.5.2, there are no permissions set yet

by **waqas.ahmed** » Wed Apr 04, 2012 7:05 am

Thanks For the Help.... It worked for me....

by **satyam_smit2003** » Fri Apr 06, 2012 4:11 pm

please help urgently.

1. when i am choosing sales-> customer -> IP blacklist it says
You do not have permission to access this page, please refer to your system administrator.

2. and same thing is happenning when i am choosing systems -> user -> user or systems ->user ->usergroup.

formely 2 was working fine for me but when i chose system -> user ->usergroup -> top admin -> selected the checkbox for ipblacklist (modify permission) access it stopped working.

Now i am unable to add/edit users and even same for the top administrator

by **satyam_smit2003** » Fri Apr 06, 2012 4:16 pm

in addition to my earlier post i am also unable to domany other functions like backup/restore and error logs etc.

Please help urgently

by **evilnemesis13** » Mon Aug 13, 2012 4:34 pm

First Sorry my english is so-so

I found the solution

Perform the following steps

1. back up your database

2. Go to admin > system > users > user groups > Insert New Group "Example: Admin" select all fields and save.
Example:

3. Go to Database in PhpAdmin and find table "user_group"
Example:

4. Clic Exam and next clic edit New Group "Admin"
Example:

5 Copy all test and save
Example:

6. Go to Group Top Administrator and edit
Example:

7. paste the text that was copied previously and save
Example:

8. Now you IP Blacklist is Working