Post by MarkIce » Sun Jul 02, 2017 7:37 pm

hi,

am been testing this free Unsuccessful orders mod..

https://www.opencart.com/index.php?rout ... n_id=27060

i seem to show that i have few orders that show up as "Unsuccessful orders"..
but their Total "price" shows up as £1.00 which is strange as i don't sell anything for a £1.00

this £1.00 total seems to show up only when a product is added to the cart system, and then removed at the end.
then an "Unsuccessful order" shows up, but it shows a £1.00 as it's total price.

does anyone know where it could be picking up £1.00 from ?

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Post by DigitCart » Sun Jul 02, 2017 9:46 pm

Hi,
Thank you for using my extension.
This extension does not store any data in the database, it only takes data directly from the database and does not perform any operations or processing on it.

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Post by MarkIce » Sun Jul 02, 2017 11:39 pm

hi,

thanks for the repy. i understand it only takes data directly from the database..

lets say when a £20.00 product is added to the cart system, but then it's removed at the end from the cart and the order wasn't full filled
then an "Unsuccessful order" shows up within my admin, but it sometime shows as a Total : £1.00 .

and i can't see where your mod is picking up. £1.00

at frist i thought it was maybe the shipping or payments as they had a setting of £1.00

shipping setup:

Total:
Sub-Total amount needed before the free shipping module becomes available........................ ( but i've set that at £1.50 now )

then i thought it was the payments setup:

Total:
The checkout total the order must reach before this payment method becomes active............... ( but i've set that at £1.50 now)

and still your mod shows a £1.00 "Unsuccessful order"

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Post by DigitCart » Mon Jul 03, 2017 12:35 am

Please look at oc_order in your database, find total column for those orders. what amounts are there?

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Post by MarkIce » Mon Jul 03, 2017 9:42 pm

hi,

they don't seem to show a lot of info.

invoice_prefix = Blank
customer_id = 0
customer_group_id = 0
shipping_zone_id = 0
total = 1.0000
order-_status_id = 0

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Post by DigitCart » Mon Jul 03, 2017 10:33 pm

So, you see that there is total = 1.0000 in your database, you should look for the reason for this issue elsewhere because my extension does not store any data in the database.

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