could anyone please assist me with a problem I have on my 184.108.40.206 page
I originaly had Dependant Options mod, works fine
https://www.opencart.com/index.php?rout ... n_id=15724
However, I then purchased 'Product Option Image' mod
https://www.opencart.com/index.php?rout ... n_id=12976
because the description states "Compatibility
- OpenCart 2, OpenCart 220.127.116.11-1.5.6, MijoShop, JooCart
- Dependent Options, Option SKU extension"
However, when I enable it at the same time as Dependant Options, the product catalogue edit screen, shows the columns mixed around the wrong way (see image column has depndant option choices, and dependant option column header is above the image selections)
So they intertwine, and then dependant options fails to work when the image mod is on, even though the image mod says it is compatible with dependant options in its description.
Am i entitled to a refund here? how do I get a refund on a mod? can someone alter the code so that they work together or am I out of luck on such a request?
Thanks, this is first mods I've bought so please forgive lack of knowledge on how this process works.
I'm not on the OpenCart support team, so you will still have to go through them to see if you qualify for a refund. You can use the Contact Us link in the footer to reach them.
Another option would be hiring someone to modify the Product Option Image extension to fix the incompatibility. That could be easy to do, or it could be costly, depending on what the cause of the issue is. If you need to find a developer, you should post a request in the OpenCart "Commercial Support" forum, which is checked by a number of OpenCart developers. You can also try checking out the OpenCart "Partners" area.
well, an OpenCart 1.5.6 product file will probably not exactly match a 18.104.22.168 file, and the seller did NOT mention v.22.214.171.124 with a single word. !tobisanx wrote:could anyone please assist me with a problem I have on my 126.96.36.199 page
And those kinds of extensions can be difficult to handle, so far, I did not find a single (free) one, beeing able to really function in full on one of my also partly VqMod enhanced 188.8.131.52+ test site Product Pages. Especially, when it comes to Product Pages, where other VqMod Extensions are trying to do their Job as well!
Just to mention this!
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By the way: did you check your Error Log in Admin?
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