The Krotek extensions support

If you have bought one of our extensions or have pre-sales questions, feel free to ask them here. Please, do NOT ask any questions in Comments section on extensions' pages - they all be deleted immediately. Use this topic for that, corresponding topic on our support forum or simply drop us an email to support@thekrotek.com.

Most popular extensions

• Active Orders
• Birthday Discount
• Change Order Shipping & Payment
• Combine orders
• Hide Company Field
• Order Reminders
• Split Order

List of all The Krotek extensions can be found here.

Hi there. I'm unsure if this is where I'm supposed to post?

Anyway I'm looking at buying the Reference Program. I have some questions:

When a customer signs up, I want them to receive a referral code to share, and receive a 25% discount coupon.

When a referred customer signs up, they receive a 25% too, and the 1st customer (the referrer) receives another 5% on top, which updates their coupon to now 30%.

If the 1st customer gets 5 friends to sign up, then he will now have a 25% +5% +5% +5% +5% +5% coupon, totalling 50%.

Then if another 6th customer is referred, I want the coupon to stop at 50%, and to start another coupon at 5%, and each sign up, again +5% +5% +5% to a total of a 50% coupon. And then it starts again, etc.

So basically each referred customer adds 5% to the referrer's coupon, but it is limited to 50%, and then another coupon is started.

Is this possible with this program?

How much will I have to modify it to make that work? I'm fine with php, I just don't know the references to begin a referral program with.

Thakn you

Hi, I just upgraded from Order Reminders 4.0.5 to 4.1.1 on oc 1.5.6.4

With the new files uploaded the upgrade seems sucessful, at least I do not get the model file error.

Do not know if this is another error but I had the abandoned cart reminder on test mode and before the upgrade it would show me a message saying;
Order & Cart Reminders report
Abandoned Carts: 39 (Test mode)


after the upgrade it says;
Order & Cart Reminders report
No orders or carts match giver criteria.

I have tried to change the number of days from 7 to 1 and same result.

Is the abandoned cart reminders tested as working properly?

Downgraded back to 4.0.5 and everything works correctly again...

This topic is not monitored or updated anymore. Send all your support requests to support@thekrotek.com

czorny wrote:This topic is not monitored or updated anymore. Send all your support requests to support@thekrotek.com

maybe that should be mentioned on the order reminders extention page since its where I found the link to this topic. will email a copy of my post to the amail address provided. thanks