Post by garywinner » Thu Jan 02, 2014 1:12 pm

Hey guys,

I am using Sellya theme. Recently I find out that mobile theme is not working. Seems it did work for some time before. But now it is just a desktop theme when browsing it by mobile device.

But it is quite weird that. The mobile theme work here http://quirktools.com/screenfly/

Here is the reply from Sellya support team :
"The Bootstrap framework turn on mobile view below 768px resolution. If your mobile device has a higher resolution, the mobile view will not be visible."

Look forward any lifesavers can advice.

FYR here is my store link : http://www.minifigurenation.com

Cheers!
Last edited by garywinner on Thu Jan 09, 2014 11:45 pm, edited 2 times in total.

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Post by butte » Sat Jan 04, 2014 6:07 am

Version? (It is 1.5.6.0, but you should start with that.) Theme compatibility with version? (Did you load the right one, if a right one is available?) [Edit, Moot:] Did you ask the theme author?

Just by chance, is an offending device running "higher resolution," as to which "the mobile view will not be visible" in the first place? What happens with different devices? None works, some work?

If it stopped working, then did you start using another device or install any extensions?
Last edited by butte on Thu Jan 09, 2014 1:33 am, edited 1 time in total.

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Post by garywinner » Sat Jan 04, 2014 3:33 pm

butte wrote:Version? (It is 1.5.6.0, but you should start with that.) Theme compatibility with version? (Did you load the right one, if a right one is available?) Did you ask the theme author?

Just by chance, is an offending device running "higher resolution," as to which "the mobile view will not be visible" in the first place? What happens with different devices? None works, some work?

If it stopped working, then did you start using another device or install any extensions?
Sorry, Yes it is 1.5.6.0. Yup, I did ask the theme author. Then they replied me that answer I mentioned above. And Sellya don't reply my question now OR just they are replying in a super slow manner.

Since I saw the mobile theme works, it is long ago. Meanwhile, there are quite a few updates. Now all people I knew who also can't see the mobile theme (device like iphone 4/5 , galaxy note).

Hope this can make the issue more informative. Thanks!

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Post by Xyph3r » Thu Jan 09, 2014 1:09 am

Hello.

In catalog/view/theme/sellya/tempalte/common/header.tpl

Uncomment this

Code: Select all

<!--<meta name="viewport" content="width=device-width; initial-scale=1.0" />-->
it should look like this

Code: Select all

<meta name="viewport" content="width=device-width; initial-scale=1.0" />

ImageImageImage
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Post by garywinner » Thu Jan 09, 2014 12:26 pm

You are a genius Xyph3r !! It works now !
Why u know that ?
Actually, I don't remember I have done anything on this header file.

Thanks! You are life savier !
Sellya is still looking into it for half months... I can tell them stop now ~

Xyph3r wrote:Hello.

In catalog/view/theme/sellya/tempalte/common/header.tpl

Uncomment this

Code: Select all

<!--<meta name="viewport" content="width=device-width; initial-scale=1.0" />-->
it should look like this

Code: Select all

<meta name="viewport" content="width=device-width; initial-scale=1.0" />

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Post by Xyph3r » Thu Jan 09, 2014 9:51 pm

I'm glad I helped.

I don't believe Sellya developers looked with interest into this, since this is a pretty easy thing to do for a developer.

Please mark the topic as [SOLVED]

Have a nice day!

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Post by garywinner » Thu Jan 09, 2014 11:48 pm

Sellya's aftersale is not really helpful. Always wait for a few days then come up with no solutions.

Thanks Again ! Xyph3r!

Topic title changed!
Xyph3r wrote:I'm glad I helped.

I don't believe Sellya developers looked with interest into this, since this is a pretty easy thing to do for a developer.

Please mark the topic as [SOLVED]

Have a nice day!

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Post by snkhar2017 » Sun Jan 15, 2017 2:33 pm

Not worked for me
what I should change in this existed code

<!--Mobile viewport optimized: h5bp.com/viewport-- >
<meta name="viewport" content="width=device-width; initial-scale=1.0" />

:-X

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