Post by hamidg84 » Sat Apr 21, 2018 12:32 am

Hello

My site was working fine but all of sudden, i get blank admin page and following is error from admin>error.log

Please help

[20-Apr-2018 16:17:31 UTC] PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 67108872 bytes) in /home/xxxx/public_html/system/library/db/mysqli.php on line 25
[20-Apr-2018 16:17:31 UTC] PHP Stack trace:
[20-Apr-2018 16:17:31 UTC] PHP 1. {main}() /home/xxxx/public_html/admin/index.php:0
[20-Apr-2018 16:17:31 UTC] PHP 2. start() /home/xxxx/public_html/admin/index.php:23
[20-Apr-2018 16:17:31 UTC] PHP 3. require_once() /home/xxxx/public_html/vqmod/vqcache/vq2-system_startup.php:124
[20-Apr-2018 16:17:31 UTC] PHP 4. Front->dispatch() /home/xxxx/public_html/system/framework.php:223
[20-Apr-2018 16:17:31 UTC] PHP 5. Front->execute() /home/xxxx/public_html/vqmod/vqcache/vq2-system_engine_front.php:52
[20-Apr-2018 16:17:31 UTC] PHP 6. Action->execute() /home/xxxx/public_html/vqmod/vqcache/vq2-system_engine_front.php:59
[20-Apr-2018 16:17:31 UTC] PHP 7. ControllerStartupRouter->index() /home/xxxx/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php:51
[20-Apr-2018 16:17:31 UTC] PHP 8. Action->execute() /home/xxxx/public_html/admin/controller/startup/router.php:26
[20-Apr-2018 16:17:31 UTC] PHP 9. ControllerCommonDashboard->index() /home/xxxx/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_action.php:51
[20-Apr-2018 16:17:31 UTC] PHP 10. Proxy->sync() /home/xxxx/public_html/vqmod/vqcache/vq2-system_storage_modification_admin_controller_common_dashboard.php:7
[20-Apr-2018 16:17:31 UTC] PHP 11. Proxy->__call() /home/xxxx/public_html/vqmod/vqcache/vq2-system_storage_modification_admin_controller_common_dashboard.php:7
[20-Apr-2018 16:17:31 UTC] PHP 12. Loader->{closure:/home/xxxx/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php:162-206}() /home/xxxx/public_html/system/engine/proxy.php:25
[20-Apr-2018 16:17:31 UTC] PHP 13. ModelExtensionFeedUKSBGoogleMerchant->sync() /home/xxxx/public_html/vqmod/vqcache/vq2-system_storage_modification_system_engine_loader.php:193
[20-Apr-2018 16:17:31 UTC] PHP 14. ModelExtensionFeedUKSBGoogleMerchant->uksbInstall() /home/xxxx/public_html/admin/model/extension/feed/uksb_google_merchant.php:200
[20-Apr-2018 16:17:31 UTC] PHP 15. DB->query() /home/xxxx/public_html/admin/model/extension/feed/uksb_google_merchant.php:351
[20-Apr-2018 16:17:31 UTC] PHP 16. DB\MySQLi->query() /home/xxxx/public_html/system/library/db.php:16

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Post by straightlight » Sat Apr 21, 2018 1:40 am

Assuming you are using OC Cloud version, increasing memory size from your php.ini should resolved the issue. Followed is a Googled documentation: https://www.airpair.com/php/fatal-error ... emory-size

The most generated errors being found on Opencart forum originates from contributed programming.

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Post by hamidg84 » Sat Apr 21, 2018 4:25 am

I have changed php memory limit to 2G but still no luck. I did not install any extension, it just started this afternoon :-(

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Post by uksitebuilder » Sat Apr 21, 2018 3:07 pm

You will need to contact OpenCart Support regarding cloud instances

http://www.opencart.com/index.php?route=support/support

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Post by hamidg84 » Mon Apr 23, 2018 2:43 am

Im not using cloud version.. @UKSB does this error relate to your extension?

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Post by uksitebuilder » Mon Apr 23, 2018 3:28 am

What version are you using as you posted this in the cloud forums?

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Post by hamidg84 » Mon Apr 23, 2018 5:42 pm

My bad for posting in wrong forum. Im using 2.0.3.2

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Post by uksitebuilder » Mon Apr 23, 2018 6:00 pm

I'm guessing you meant 2.3.0.2 - I have moved the post now.

Please raise a support ticket at https://support.opencart-extensions.co.uk and I will assist with removing our extension to see if it is that causing the issue.

If it is, we can get it fixed for you.

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