Hi All,
I've created a couple of products as downloadable. I've linked products with their download files and priced them at zero.
When I order and go through the checkout process, there are no errors.
However, the sale is not registered on the system and there's no file listed in the user accounts download section.
It works for products with a sale price so I wonder am I missing a step somewhere ?
Thanks
Andy
In the settings page, What's the order status after the purchase?andyjb wrote: ↑Mon Mar 25, 2019 10:02 pmHi All,
I've created a couple of products as downloadable. I've linked products with their download files and priced them at zero.
When I order and go through the checkout process, there are no errors.
However, the sale is not registered on the system and there's no file listed in the user accounts download section.
It works for products with a sale price so I wonder am I missing a step somewhere ?
Thanks
Andy
A2 Hosting features: Shared Turbo Boost, Managed Warp 1, Unmanaged Hyper 1, and Warp 2 Turbo
I don't know if it is still happening, but some time ago I had to set the process to "pending" to let users download the digital product
A2 Hosting features: Shared Turbo Boost, Managed Warp 1, Unmanaged Hyper 1, and Warp 2 Turbo
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