Post by mrblond » Sun May 20, 2018 10:19 pm

Hi, I noticed that after registration of a new account in a web site of opencart, the confirmation mail, sent to the new user, is put in the Spam folder.
Do you know why is that and how it can be adjusted?

Active Member

Posts

Joined
Fri Oct 13, 2017 4:43 pm

Post by psxgamer » Mon May 21, 2018 1:06 am

Would be very happy to know the answer for this. Have been stuggling for years with this problem. No matter what I do Hotmail sees all emails as spam. Even got in tough with Hotmail customer support and even they couldn't say what was causing the problem and how to fix it...

Active Member

Posts

Joined
Tue Apr 13, 2010 4:14 am

Post by IP_CAM » Mon May 21, 2018 4:07 am

Well, just don't use an admin + shop eMail, wich is indexed as a Spammer Mail,
or then, your Server has been indexed as such, due to someone, using the same
Hoster, but then, you possibly need to change the Hoster, to get rid of this.
Ernie

My Github OC Site: https://github.com/IP-CAM
5'200 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.


User avatar
Legendary Member

Posts

Joined
Tue Mar 04, 2014 1:37 am
Location - Switzerland

Post by mrblond » Mon May 21, 2018 5:59 am

IP_CAM wrote:
Mon May 21, 2018 4:07 am
Well, just don't use an admin + shop eMail, wich is indexed as a Spammer Mail,
...
What do you mean admin + shop eMail?

Active Member

Posts

Joined
Fri Oct 13, 2017 4:43 pm

Post by IP_CAM » Mon May 21, 2018 10:47 am

Well, you need to use some DEFAULT Admin Shop email adress,
to enable eMails to work. And you possibly also use other Admin-defined
eMail Adresses as well, either by default setting, or by use of a Mod.
And one of those eMail addresses, or the Server itself, is probably listed
somewhere, I assume... :D
Ernie

My Github OC Site: https://github.com/IP-CAM
5'200 + FREE OC Extensions, on the World's largest private Github OC Repository Archive Site.


User avatar
Legendary Member

Posts

Joined
Tue Mar 04, 2014 1:37 am
Location - Switzerland

User avatar
Guru Member
Online

Posts

Joined
Mon Aug 22, 2011 11:01 pm
Location - London Gatwick, United Kingdom

Post by psxgamer » Tue May 22, 2018 6:41 am

Well my server isn't blacklisted, SPF record, reverse DNS, .... has been set up. Still Hotmail treats every email (also with order updates) as spam.

Active Member

Posts

Joined
Tue Apr 13, 2010 4:14 am

Post by mrblond » Tue May 22, 2018 3:52 pm

This is a very important problem!
I appeal to Opencart developers for more attention please.

Active Member

Posts

Joined
Fri Oct 13, 2017 4:43 pm
Who is online

Users browsing this forum: No registered users and 396 guests