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Mail settings getting lost on save of settings page ?

Posted: Sat Jan 13, 2018 4:39 pm
by soamjena
HELLO, Im on latest opencart.
In the backend, I went to settings, and went to MAIL tab and entered my SMTP LOGINS, and clicked on SAVE.

then when I goto the edit again, I dont see my SMTP details.
Is it getting lost or its some kind of bug or some kind of special security of SMTP not showing but saving in the backend ?

Re: Mail settings getting lost on save of settings page ?

Posted: Sat Jan 13, 2018 9:30 pm
by straightlight
No OC version posted. What is the status message below the breadcrumb menu once you save the form in the admin settings page?

Re: Mail settings getting lost on save of settings page ?

Posted: Sat Jan 13, 2018 10:07 pm
by soamjena
straightlight wrote:
Sat Jan 13, 2018 9:30 pm
No OC version posted. What is the status message below the breadcrumb menu once you save the form in the admin settings page?
ITS THE latest downloaded from official website.
And success message is saved as usual.
Nothing else.

You can see the video.

Re: Mail settings getting lost on save of settings page ?

Posted: Sat Jan 13, 2018 10:28 pm
by straightlight
Are you using the .htaccess file and SEO links on your store?
You can see the video.
I don't see ... any video on your last posts, so far ... if you are referring to the screenshot on your first post, it does not indicate the status message, however, which is why my previous question was asked.

Re: Mail settings getting lost on save of settings page ?

Posted: Sat Jan 13, 2018 10:54 pm
by soamjena
Success: You have modified settings!

Re: Mail settings getting lost on save of settings page ?

Posted: Sat Jan 13, 2018 10:58 pm
by straightlight
Are you using the .htaccess file and SEO links on your store?
Success: You have modified settings!
Partial reply.

Re: Mail settings getting lost on save of settings page ?

Posted: Mon Jan 15, 2018 2:13 pm
by soamjena
No SEO has still not been enabled.
I will be enabling it after everything is tested.

How is SEO URL related to backend form not saving issue ?

Re: Mail settings getting lost on save of settings page ?

Posted: Mon Jan 15, 2018 2:20 pm
by soamjena
Here is the video to show whats exactly happening :

https://youtu.be/CGTuipdPesk

Re: Mail settings getting lost on save of settings page ?

Posted: Mon Jan 15, 2018 6:24 pm
by straightlight
Is the mail tab the only tab in the settings page not saving values or other tabs as well?

Re: Mail settings getting lost on save of settings page ?

Posted: Mon Jan 15, 2018 6:26 pm
by soamjena
I have tried few others, same issue, not saving

Re: Mail settings getting lost on save of settings page ?

Posted: Tue Jan 16, 2018 6:01 am
by straightlight
Ensure the mod_security is disabled in your php.ini .

Re: Mail settings getting lost on save of settings page ?

Posted: Tue Jan 16, 2018 4:34 pm
by soamjena
disabling mod security is a huge security risk.
Why would opencart need it disabled ?? ??? ???