Post by Benville » Thu Oct 19, 2017 3:43 am

Hi there,

Image

This is a fresh, out of the box install. No mods, no messing around, just finished minutes ago. All the tabs in the admin pages are blank. Any clues?

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Post by Benville » Thu Oct 19, 2017 4:01 am

Just as a follow up, I tried this on a whole different domain/database/account to see if it was a local issue and getting the same problem.

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Post by Benville » Thu Oct 19, 2017 4:34 am

And 2.0.3.1 works fine out of the box.

The tabs in 3.x aren't even rendering text, so it's not a CSS issue, the words just aren't being assigned to the boxes.

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Post by straightlight » Thu Oct 19, 2017 4:35 am

Have you followed the installation documentation regarding folder permissions? It looks like your image folders do not have the right CHMOD permissions. Ensure these folders are set recursively.

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Post by Benville » Thu Oct 19, 2017 4:54 am

Do you have a source for said documentation? My installations are being done by Installatron in cPanel

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Post by Benville » Thu Oct 19, 2017 4:58 am

Image folder and all child folders are currently set to 755, for reference.

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Post by straightlight » Thu Oct 19, 2017 5:01 am

When downloading Opencart (in this case the same version as your host panel provides), look in the install.txt file on the root folder for which folders to change permissions.

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Post by Benville » Thu Oct 19, 2017 5:17 am

Thanks for the replies, but I've now set all permissions as noted in the txt file and there's been no change.

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Post by straightlight » Thu Oct 19, 2017 5:20 am

Are those permissions set in recursive mode?

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Post by Benville » Thu Oct 19, 2017 5:26 am

Yes

Image

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Post by straightlight » Thu Oct 19, 2017 5:42 am

See if your config.php and admin/config.php file has the right DIR_IMAGE path defined.

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Post by Benville » Thu Oct 19, 2017 3:05 pm

Surely if the image folder wasn't defined properly then I'd have dead images EVERYWHERE, and not just these horizontal tabs? All other images, buttons etc are there, just not the horizontal menus highlighted in the screenshot

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Post by Benville » Thu Oct 19, 2017 6:12 pm

This has been resolved on the back end. My provider notified me that Installatron (cpanel app installer) was no longer supported, and to use Softaculous app installer instead. Doing so has remedied the problem, wish I knew how though!

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Post by straightlight » Thu Oct 19, 2017 9:12 pm

Thanks for writing the solution for this unobvious cause.

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