Post by eBsimplicity » Thu Oct 12, 2017 3:26 am

Hello!

I am installing OC without configuring anything, but I get a blank page at the contact us success page. Another strange error is that it says "Use gift certificate (0.00kg)" in the shopping cart, where it should say "Shopping cart". And the text "Your shopping cart is empty" is also shared with the reward module and the wishlist. So that it will say "Your shopping cart is empty" under wishlist.

Seeing that it's a fresh install, I have no idea what's wrong here. Ideas? See for yourself here: http://www.eivindberheim.no
Blank contact us page: http://www.eivindberheim.no/index.php?r ... ct/success

???

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Post by straightlight » Thu Oct 12, 2017 3:59 am

By viewing your error logs in the admin, what does it display? You can also check your system/storage/logs/error.txt file if the admin is inaccessible.

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Post by eBsimplicity » Thu Oct 12, 2017 4:08 am

Thank you for your reply.

It says as follows:

2017-10-03 21:31:29 - PHP Warning: unlink(/home/ebxnotgg/ocartdata/storage/cache/cache.catalog.language.1507069888): No such file or directory in /home/ebxnotgg/public_html/system/library/cache/file.php on line 68

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Post by straightlight » Thu Oct 12, 2017 4:13 am

Which OC version are you using? Is this message persistently appearing?

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Post by eBsimplicity » Thu Oct 12, 2017 4:20 am

I am using version 3.0.2.0

I tried reinstalling a fresh version of OC yet again. Now it does not display that error code. There is no errors displayed in the log at all. But the page is still blank, and the weird placements of the the catalog words are still there.

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Post by straightlight » Thu Oct 12, 2017 4:29 am

See in your web host logs for additional errors that may not show from Opencart since your new installation.

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Post by eBsimplicity » Thu Oct 12, 2017 4:39 am

I ran a diagnosis provided by my server host, but it is showing 0 errors and only 1 recommendation - which is to upgrade the php version from 5.4 to a newer one.

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Post by eBsimplicity » Thu Oct 12, 2017 4:42 am

And upgrading the php version does not help, as I've already tried all kinds of versions. ;D

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Post by straightlight » Thu Oct 12, 2017 4:48 am

Upgrading to the latest version of PHP 7 releases does help, in this case. A lot of development have been added / re-worked by the industry since. Opencart does run really fine with PHP 7 when excluding the problematic features that most users may currently encounter but lots of bug fixes have also been posted since.

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Post by eBsimplicity » Thu Oct 12, 2017 5:07 am

Yes that may be, but putting it on i.e. php 7.1, which it is at now, won't solve this problem it seems. :(

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Post by eBsimplicity » Thu Oct 12, 2017 5:10 am

I installed throughthe app in cpanel "softaculous", and it seems the problem is in their software as their demo has the same issues as seen here: https://www.softaculous.com/softaculous/demos/OpenCart

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Post by straightlight » Thu Oct 12, 2017 5:14 am

See if the today's correction on Github is working: https://github.com/opencart/opencart/bl ... e/file.php

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Post by eBsimplicity » Thu Oct 12, 2017 5:45 am

No, that didn't seem to do anything. I notified the softaculous team that their latest version of OC is bugged. Hopefully they'll respond.

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Post by eBsimplicity » Thu Oct 12, 2017 5:53 am

Image from the softaculous demo site attached showing 1 of the bugs.

Could there be a fix to be made in the database?

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gcbug.jpg

gift card in cart - gcbug.jpg (112.21 KiB) Viewed 2750 times


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Post by straightlight » Thu Oct 12, 2017 7:32 am

I don't see on the screenshot where the cache error appears ...

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Post by eBsimplicity » Thu Oct 12, 2017 7:36 am

I'm sorry, I'm trying to fix the blank contact us page and the other mix-ups. It is probably unrelated to the error message in the log.

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Post by straightlight » Thu Oct 12, 2017 7:47 am

In this case, please create a new topic.

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Post by eBsimplicity » Thu Oct 12, 2017 7:48 am

eBsimplicity wrote:
Thu Oct 12, 2017 3:26 am
Hello!

I am installing OC without configuring anything, but I get a blank page at the contact us success page. Another strange error is that it says "Use gift certificate (0.00kg)" in the shopping cart, where it should say "Shopping cart". And the text "Your shopping cart is empty" is also shared with the reward module and the wishlist. So that it will say "Your shopping cart is empty" under wishlist.

Seeing that it's a fresh install, I have no idea what's wrong here. Ideas? See for yourself here: http://www.eivindberheim.no
Blank contact us page: http://www.eivindberheim.no/index.php?r ... ct/success

???
But that it what this thread is already about ^^

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Post by straightlight » Thu Oct 12, 2017 7:52 am

Can you highlight the exact part of the screenshot where you are looking for a fix?

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Post by eBsimplicity » Thu Oct 12, 2017 7:56 am

Please see http://eivindberheim.no/. Attached is also image of bugged cart vs as it should be.

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bugged.jpg

bugged.jpg (68.42 KiB) Viewed 2709 times

Normal.jpg

Normal.jpg (49.01 KiB) Viewed 2709 times


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