Post by AusGirl » Sat Sep 09, 2017 3:24 pm

Hello,

I have a couple of problems I hope someone could help me with.

Ive just installed a fresh install of the latest version.

I created an account on the store front, it said waiting for store approval. This is set to disable.

I tried to login but it just refreshes and I'm not logged in. :'(

On the admin side it says customer is logged in :choke: when on the store side they are not logged in.

Same thing happens in both chrome and firefox.

When I enabled the basic captcha, that wouldn't work either, it says put the correct numbers in even though the correct ones were being entered so I disabled it.

My admin keeps me logged in until I change windows, check the store side after an edit, go back to admin, its logged me out. Its fine until I leave it to look at another window.

When adding products to the cart, it says it was added but when you go to the shopping cart, it is empty :(

There's no errors in the error log.

Or have I missed some settings Im suppose to enable such as... allow login, allow add to cart ect...????

Please help :)
Last edited by AusGirl on Thu Sep 14, 2017 2:54 pm, edited 1 time in total.

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Post by AusGirl » Sat Sep 09, 2017 8:26 pm

I also notice an error when trying to add to cart from www.mysite.com but when I used mysite.com it said item was added to the cart (but it was empty when I went to the cart)

This is a problem if people type www in front of the web address so I added this to the htaccess file:

Below the line:

RewriteRule ^([^?]*) index.php?_route_=$1 [L,QSA]

Add this:

RewriteCond %{HTTP_HOST} ^www\.yoursite\.com [NC]
RewriteRule (.*) http://yoursite.com/$1 [R=301,L]

If your site was configured as www,mysite.com and people dont pop in the www. You will have the same problem.

Redirect to www of your site add this:

RewriteCond %{HTTP_HOST} ^yoursite\.com
RewriteRule (.*) http://www.yoursite.com/$1 [R=301,L]

I found this fix while searching for a fix for my above problems and thought it may help someone else.
I am still not able to keep things in the cart nor can I login as a customer. Someone must know something given there seems to be quite a few people with the same problems yet no replies :(

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Post by cyclops12 » Sat Sep 09, 2017 9:43 pm

Maybe giving a link to your site will help others find out where the problem could be.......If you can that is :)

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Post by AusGirl » Sat Sep 09, 2017 9:49 pm

Whoops 😬 Forgot 😊http://soaptasia.com/

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Post by AusGirl » Sun Sep 10, 2017 11:46 am

219 people have viewed this thread so Im assuming most of those people may be experiencing the same issues.
Can anyone help please

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Post by AusGirl » Sun Sep 10, 2017 12:58 pm

empty.JPG

empty.JPG (35.82 KiB) Viewed 358 times


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Post by AusGirl » Sun Sep 10, 2017 9:34 pm

I deleted it and started again, seemed to of fixed all the problems.

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Post by cyclops12 » Sun Sep 10, 2017 9:38 pm

Glad to hear its fixed now.....may just have been a file not uploaded properly but could have taken a while to find if you had to compare each and every file

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Post by AusGirl » Sun Sep 10, 2017 9:40 pm

I'm excited its working now :)
Thank you :)

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Post by cyclops12 » Tue Sep 12, 2017 10:47 pm

Happy selling ;D

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