Post by boiler » Thu Mar 01, 2018 1:49 pm

Hello,

I just trying to use oc3 but there is a problem when trying to login to the customer area even the data is there on the database
Is there anyone here getting same problem too ?

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Post by straightlight » Thu Mar 01, 2018 6:05 pm

Imprecise OC version posted. Opencart.com uses 4 decimals.

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Post by boiler » Mon Mar 05, 2018 12:10 am

sorry i'm forgot to mention the opencart detail version
I'm using opencart 3.0.2.0

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Post by straightlight » Mon Mar 05, 2018 6:16 am

Uninstall all installed extensions
Try to login with a fresh OC copy

and see if the issue persists afterwards.

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Post by boiler » Mon Mar 05, 2018 10:15 pm

how to uninstall all installed modules ?
I know how to do it in version 1.5 but i dont know in version 3.0.2.0, it was a big chance and make me confused

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Post by straightlight » Mon Mar 05, 2018 10:39 pm

There is nothing about being confused when installing / uninstalling a module. It is rather about accepting the terms and responsibilities as being part of maintaining a store online. Admin - > extensions - > extensions . Admin - > extensions - > modifications.

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Post by boiler » Wed Apr 04, 2018 10:23 am

had trying everything to make customer login working but it's seem no clue about the error

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Post by straightlight » Wed Apr 04, 2018 6:45 pm

What do the error logs report when attempting to login?

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Post by boiler » Thu Apr 05, 2018 11:15 am

there is no error log and that's weird
can you please help me looking at the site http://marketplace.doki.co.id

thank you in advance for your help :)

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Post by straightlight » Thu Apr 05, 2018 8:20 pm

Your site seem to be taking way too much time to load. I would first suggest to use a web site analyzer and view their analysis reports. As for the customer login, see if you have the error_log file in your FTP's root store path.

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Post by boiler » Thu Apr 05, 2018 11:24 pm

ah sorry, it's seem the International Connection from the data center is limited
anyway i had try to compare with standard theme and standard installation and the problem is still happened
as you can see on the attachment i had attach, after doing login post method, it was redirect back to login page again

i think there is something wrong with the code on route=/account/account

Attachments

Screen Shot 2018-04-05 at 22.23.29.png

Screen Shot 2018-04-05 at 22.23.29.png (813.79 KiB) Viewed 1335 times

Screen Shot 2018-04-05 at 22.23.24.png

Screen Shot 2018-04-05 at 22.23.24.png (810.85 KiB) Viewed 1335 times

Screen Shot 2018-04-05 at 22.18.12.png

Screen Shot 2018-04-05 at 22.18.12.png (356.7 KiB) Viewed 1335 times


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Post by straightlight » Thu Apr 05, 2018 11:34 pm

If so, test OC v3.0.2.0 on a test folder of your live server and see if the same issue can be reproduced with a new database.

The most generated errors being found on Opencart forum originates from contributed programming. The increased counters are caused by posted redundancies of the same solutions that were already provided prior.

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Post by boiler » Fri Apr 06, 2018 12:00 am

I guess the problem is with the session but the main live site is running well using OC 1
marketplace.doki.co.id is using the same server configuration with the live site

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Post by straightlight » Fri Apr 06, 2018 12:14 am

For session handling, see this solution: viewtopic.php?f=198&t=202726&p=716825#p716825

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Post by boiler » Fri Apr 06, 2018 1:31 am

still same
the page is going redirected again to route=/account/login after reaching route=/account/account

based on the code at account.php it's seem the code can't validate if the user already login or not

this one below is from 3.0.2.0 OC

Code: Select all

if (!$this->customer->isLogged()) {
			$this->session->data['redirect'] = $this->url->link('account/account', '', true);

			$this->response->redirect($this->url->link('account/login', '', true));
		}
this one below is from 1.5.6.4 OC

Code: Select all

if (!$this->customer->isLogged()) {
			$this->session->data['redirect'] = $this->url->link('account/account', '', 'SSL');

			$this->redirect($this->url->link('account/login', '', 'SSL'));
		}
the one from 1.5.6.4 OC is working fine but from 3.0.2.0 OC not working at all and there is no error log being logged

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Post by straightlight » Fri Apr 06, 2018 4:07 am

I did saw another post about a solution for this issue but can't seem to find it.

In your catalog/controller/account/account.php file,

find:

Code: Select all

$this->response->redirect($this->url->link('account/login', '', true));
replace with:

Code: Select all

$this->response->redirect($this->url->link('account/account', '', true));

The most generated errors being found on Opencart forum originates from contributed programming. The increased counters are caused by posted redundancies of the same solutions that were already provided prior.

F. Rules:

- viewtopic.php?f=176&t=200480
- viewtopic.php?f=176&t=200804


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Post by boiler » Fri Apr 06, 2018 1:04 pm

your code above will means the condition for checking user login or not will be ignored, am i right ?
the code

Code: Select all

$this->response->redirect($this->url->link('account/login', '', true));
is inside the condition where user is not login will be redirect to the login page when he/she trying accessing the account page directly

the main problem is i think because the condition cannot work properly
may i know which function is handle $this->customer->IsLogged ?

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Post by boiler » Fri Apr 06, 2018 1:12 pm

after trying to debug the session that responsible to the login function which is $this->session->data['customer_id'] that being used by isLogin function, I got the error below ...

Code: Select all

Notice: Undefined index: customer_id in /home/marketplace/public_html/original/catalog/controller/account/account.php on line 4

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Post by straightlight » Sat Apr 07, 2018 12:33 am

What is on line 4 of that file? More information is needed.

The most generated errors being found on Opencart forum originates from contributed programming. The increased counters are caused by posted redundancies of the same solutions that were already provided prior.

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Post by boiler » Sat Apr 07, 2018 12:50 am

I got the problem bro
It's seem on function isLogged does not parsing customer_id and it's seem the customer_id is empty
the file is on system/library/cart/customer.php

when I'm trying to change it to character its worked so the problem must be on the login function that not parsing the customer_id

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